Shell Game: Quality Assurance
TechStuff
iHeartPodcasts
4.3 • 1.9K Ratings
🗓️ 31 May 2026
⏱️ 34 minutes
🧾️ Download transcript
Summary
This is the story of what happens when Evan Ratliff, a longtime tech journalist, makes a digital copy of himself, powered by AI, in order to understand how amazing and scary and utterly ridiculous the world is about to get. In Episode 1, Evan clones his voice, hooks it up to a chat bot and his phone line, and sends it off to tangle with customer service representatives.Shell Game is made by humans. More specifically, it's produced and edited by Sophie Bridges, and written and hosted by Evan Ratliff. Samantha Henig is our executive producer. Visit shellgame.co to find out more and support the show.
See omnystudio.com/listener for privacy information.
Transcript
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| 0:00.0 | This is an I-Heart podcast. |
| 0:02.6 | Guaranteed Human. |
| 0:04.6 | Hey, Oz here. |
| 0:05.7 | For the next few Sundays, we're going to do something a little bit different in the tech stuff feed. |
| 0:10.2 | We're going to be dropping episodes from the first season of Shell Game, which is a critically |
| 0:15.0 | acclaimed podcast from the journalist Evan Ratliff and the Callioscope Network. |
| 0:19.6 | Here's why we think you might want to hear it. |
| 0:21.4 | We talk about AI a lot on this podcast, but sometimes it can feel a bit abstract. Shell Games |
| 0:26.8 | Evan Ratliff makes it feel very tangible. He's been experimenting with the limits of AI for years, |
| 0:32.8 | and this podcast documents Evan's attempts to make a digital copy of himself. |
| 0:41.9 | It's fun, it's fascinating, it's intriguing, and I highly recommend it. |
| 0:42.4 | Hope you enjoy. |
| 0:44.6 | Thanks for calling Discover. |
| 0:48.4 | Just so you know, this call may be monitored and recorded. |
| 0:49.4 | Now tell me. |
| 0:50.5 | How can I help you? |
| 0:57.0 | Yes, I've noticed some unauthorized charges on my account from last month and I need help resolving this. |
| 0:58.0 | That's me, on the phone with customer service earlier this year. |
| 1:02.0 | Well, it's not really me. It's a clone I made of my voice, a clone that's being completely |
| 1:08.0 | controlled by an artificial intelligence chatbot, |
| 1:11.5 | making a phone call using my phone number. |
| 1:14.5 | Please say or enter the last four digits of your social security number. |
... |
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