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Before Breakfast

Second Cup: Write smarter emails

Before Breakfast

iHeartPodcasts

Self-improvement, Education

4.51.5K Ratings

🗓️ 17 October 2020

⏱️ 5 minutes

🧾️ Download transcript

Summary

A listener shares a suggestion for keeping messages clear

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Before Breakfast, a production of I Heart Radio.

0:07.0

Good morning. This is Laura.

0:11.0

Welcome to the Before Breakfast Podcast.

0:13.0

Today's tip comes from a listener who discovered how to write much more efficient emails.

0:18.0

Email is a great tool.

0:21.0

I love hearing from before breakfast

0:22.5

listeners for instance. Email can be sent and received at

0:26.0

whatever time works for the sender and recipient. This is very efficient.

0:30.3

But email can also cause a lot of confusion.

0:34.0

People skim long messages and miss the last line asking for what the message was really about.

0:40.0

Or people read a long message trying to figure out what the sender wants,

0:43.6

only to get to the end and realize that the sender doesn't need anything.

0:47.7

The email could have been processed at a less urgent time.

0:51.3

In any case, before breakfast listener Peter wrote in with an email format that he uses.

0:57.0

It forces the writer to be more thoughtful, gets to the nub of the problem quickly,

1:01.0

and allows the recipient to deal with it efficiently and effectively, he says.

1:06.0

Here's how it goes. First, put in the subject line what you want the recipient to do with the email.

1:13.3

Example phrases include,

1:15.4

for approval, for info,

1:18.0

for endorsement, for action, update to previous email,

1:21.0

and so forth.

1:22.0

After you've written what the person should do with it,

...

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