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Boss Files with Poppy Harlow

Salesforce's Cindy Robbins: Being an Introverted Leader

Boss Files with Poppy Harlow

CNN

Business, Entrepreneurship

4.6538 Ratings

🗓️ 24 December 2018

⏱️ 49 minutes

🧾️ Download transcript

Summary

Cindy Robbins, President and Chief People Officer at Salesforce, reports to CEO Marc Benioff and is tackling pay equality at the company. She has lead three internal audits of Salesforce's pay practices and notes there is still more work to do. Why she credits her Mexican-American heritage for instilling the work ethic and values that helped guide her to leadership, and how she has learned to overcome being an introverted leader. Produced by Haley Draznin, CNN.To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

In this episode of Boss Files, I've learned over time that being an introvert is a strength.

0:05.6

It's how you embrace it and how you bring it into your leadership, and I've done that.

0:10.4

And that's why I do speak openly about it.

0:12.5

I'm not the only introverted leader out there.

0:14.7

But I don't need to be the loudest voice in the room.

0:17.6

Salesforce president and chief people officer Cindy Robbins, a self-described

0:22.7

introvert. She says she's learned to become comfortable with being uncomfortable. She's the one

0:29.1

who has led the pay equity charge at the tech giant. This is not a sales force issue. This is not even

0:34.5

a tech industry issue. This goes across multiple industries. It's not a U.S.

0:38.9

issue. This is not something that I believe will go away. I think it's just companies will be forced

0:44.0

to be more transparent. Born in southern Texas, she credits her Mexican-American heritage

0:49.1

for instilling her work ethic. She was the first in her family to go to college. Her father picked cotton

0:55.9

and handled a lot of the domestic work at home while her mother built a career in real estate.

1:01.8

Robbins tells me she feels an inherent responsibility to elevate women in the workplace.

1:07.7

Here's my conversation with Salesforce's Cindy Robbins. Thank you for being here. It's nice

1:12.5

to sit down with you, Cindy. Nice to sit down with you. You recently wrote achieving equality for all of us

1:19.5

is one of humankind's greatest challenges. It seems like what you're trying to do every day now

1:25.8

is tackle that. No small feet.

1:28.5

No small feet.

1:29.7

You know, there are few issues that I'm really, really passionate about.

1:33.8

Obviously, one, being equal pay.

1:36.2

And just women in leadership and gender equality, I think, has just been just something I've been really, really passionate about.

...

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