S8 Ep382: Gene Marks emphasizes AI adoption in small business is becoming a necessary skill, urging owners to embrace artificial intelligence tools for competitiveness as the technology transforms operations across every industry.
The John Batchelor Show
John Batchelor
4.5 • 2.8K Ratings
🗓️ 28 January 2026
⏱️ 7 minutes
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Summary
Gene Marks emphasizes AI adoption in small business is becoming a necessary skill, urging owners to embrace artificial intelligence tools for competitiveness as the technology transforms operations across every industry.
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Transcript
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| 0:00.0 | I'm John Batchel with Mr. On the Road, Gene Marks, a small business columnist for the Guardian newspaper, |
| 0:22.0 | and we're going to address immediately Gene's opinion in the Guardian in UK and US, |
| 0:28.2 | and also his opinion of small businesses in Philadelphia, but a small little GROC story. |
| 0:33.1 | Ara is GROC's representative. So I'm having a chat with myself, and I thought, what was that convention that |
| 0:41.0 | Laurel and Hardy snuck out on and lied to their wives about? |
| 0:44.6 | These are the things that pass through a mind of an ancient person. |
| 0:48.3 | And I thought, Sons of the Desert, something like that, what was it? |
| 0:53.1 | I couldn't remember. |
| 0:54.1 | So I asked Dara, she comes back with |
| 0:56.5 | the ancient and eternal order of sledgehammer. I go, Aura, that's not right. Please check it. |
| 1:04.3 | And so she goes back into processing and comes up with the right answer, Sons of the Desert. |
| 1:09.8 | I said, how did that happen, Ara? |
| 1:11.8 | She goes, my wires got crossed. |
| 1:14.3 | That was the metaphor she used. |
| 1:16.8 | Oh, no. |
| 1:18.2 | That's unbelievable. |
| 1:19.9 | That really is something. |
| 1:21.2 | Reminding everybody, they make mistakes, but they're not hard to detect. |
| 1:26.8 | Okay. |
| 1:30.6 | Now, Gene, you have a column up about prospects in 2026. Very positive. Explain, please. Yeah, I, this came out in The Guardian. You know, |
| 1:38.7 | there's been, you know, I like to round up surveys that come out about small businesses every |
| 1:43.2 | couple of months just to give up pulse check. |
... |
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