S12 E15: Meghan Joyce, Duckbill

Code Story: Insights from Startup Tech Leaders

Noah Labhart - Startup Founder & CTO

News, Business, Careers, Entrepreneurship, Tech News, Technology

5.0 • 217 Ratings

🗓️ 21 April 2026

⏱️ 43 minutes

🔗️ Recording | iTunes | RSS

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Summary

Meghan Joyce comes from a long line of people living life to the fullest. She takes a lot of influence from her grandmother, who was an entrepreneur, making and selling dresses in the early 1900's, influencing her to take a hold of every moment in life and capitalize on the time you have. She's led groups at Uber and Oscar, prior to starting her current venture. But outside of tech, she is the mother of 3 children. Her favorite hobby is to spend time with the people she loves, meeting them where they are. But when she has spare time to herself, she enjoys being in nature, hiking or walking on a beach, and staying active. Meghan was sitting on a bed in Amsterdam, and experienced a problem with parental technology (IE a breast pump) that was keeping her from running things at Uber. While sitting on hold with the company, trying to get another one available, she started to wish she had a solution that would help her with this, while she attended her meetings at Uber. This is the creation story of Duckbill. Our Sponsors: * Check out Cash App and use my code CASHAPP10 for a great deal: https://click.cash.app/ui6m/mt82fpxl #CashAppPod. Cash App is a financial services platform, not a bank. Banking services provided by Cash App’s bank partner(s). Prepaid debit cards issued by Sutton Bank, Member FDIC. See terms and conditions at https://cash.app/legal/us/en-us/card-agreement. Cash App Green, overdraft coverage, borrow, cash back offers and promotions provided by Cash App, a Block, Inc. brand. Visit http://cash.app/legal/podcast for full disclosures. * Check out Plaud AI and use my code CODESTORY for a great deal: https://plaud.ai Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

Transcript

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0:00.0	This episode is brought to you by The Built. A new podcast from the guys behind Cincera,
0:04.7	Michael Sullivan and Ian Myers. They built their company by figuring out clever solutions to a few
0:09.8	important ad tech problems in their industry. And that's exactly what this show is about.
0:15.2	Mike and Ian interview some of the smartest tech minds in the biz to hear about how they
0:19.8	identified opportunities, solve their hardest challenges, and grew their businesses in the biz to hear about how they identified opportunities
0:21.1	solve their hardest challenges and grew their businesses in the process.
0:26.1	Listen to The Build with Michael Sullivan, wherever you get your podcasts.
0:34.1	It was such a janky MVP.
0:37.6	Trimphways, I was actually putting it together nights and weekends, trying to figure out whether there was a there there there because it's not like this vision of the personal assistant for everyone.
0:50.4	A way to scale human help is a new idea.
0:53.0	A lot of people have tried this.
0:54.8	And to be totally honest, they have now figured out the way to leverage technology to give enough vertical
1:01.0	integration to get the human servicing to a place of high efficiency and high efficacy
1:06.9	and consistency that consumers expected this. I knew that there was a bit of a trail of tears in this category.
1:14.8	My name is Megan Joyce, and I'm the co-founder and CEO of Duck Bill.
1:20.9	This is Code Story.
1:23.6	A podcast bringing you interviews with tech visionaries.
1:26.6	Six months moonlighting. There's nothing on the backhand. Who share what it takes to change in industry. I don't exactly know what to do next. She took many goes to get right. Who built the teams that have their back. The company is its people. The teams help each other achieve more. Most proud of our team. Keeping scalability top of mind. Yes, we've been fighting it as we grow. Total waste of time. The stories you don't read in the headlines. It's not an easy thing to achieve, my view. Take off the shelf and dusted it off and tried it again. Dry the ups and downs of the startup life. You need to really want it.
2:01.9	It's not just about technology.
2:03.3	All this and more on Code Story.
2:06.6	I'm your host, Noel Lab Partner,
2:08.8	and today how Megan Joyce is helping you be the most productive you can be.
	...

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