Recorded at Retention Science Studios, this is not your average entrepreneur or e-commerce

podcast, and he's not your average host.

This is The Story of a Brand with your host, Ramon Vela.

I think a lot of people are just stopped in their tracks from fear.

You know, some people are stopped by that and then others are really motivated by it.

In my case, and I'm sure in other entrepreneurs case, it's more of a frustration if they can't

figure something out than an impediment. And if I can't figure it out, I know, it's more of a frustration if they can't figure something out than

an impediment. And if I can't figure it out, I know that it's possible. It's like I got to get

to the bottom of it and just figure it out. So I think that's just a personality trait that's

kind of required in early days of starting a company.

When are your customers most excited about your brand?

Is it when they see a Facebook ad, when they're looking at a few products and deciding which one to pick?

Or how about when they're receiving an upsell email three to four weeks after they

purchase?

Well, if you're like me, the most important,

exciting and I have to admit emotional part when I'm buying online are the days after I purchase

and when I'm waiting for my package to be delivered to my doorstep. Those three to five days seem like

forever after you're as excited as I am about getting a new item in the mail.

That's why I'm so excited to introduce you to the Shopify app Malamo.

Visit gomalamo.com forward slash CF and they'll show you how you can generate more revenue

while keeping your customers excited about your brand from browsing to purchase to receiving their

products at their home. Visit gomalamo.com for slash CF to learn more. That's go m a L-O-M-A-L-O-M-O-O-M-O-O-com

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