Ruinous Empathy and Criticism | 4

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7 • 740 Ratings

🗓️ 24 January 2017

⏱️ 25 minutes

🔗️ Recording | iTunes | RSS

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Summary

Giving criticism isn't usually something that people look forward to, but it needs to be done! If you don't give criticism when it's needed, you end up hurting people you care about by being "too nice." Kim and Russ both share stories about learning this the hard way, and some tips to help you avoid Ruinous Empathy. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Hello and welcome to Radical Cander, a podcast from Panoply in Gretchen Rubin's Onward Project.
0:12.7	Radical Cander is about how not to hate the boss you have or be the boss you hate.
0:19.2	Don't want to be the boss you hate.
0:20.6	Certainly not. It's terrible to hate the boss you hate. Certainly not.
0:21.6	It's terrible to hate yourself.
0:23.3	I'm Kim Scott, co-founder of Canter Inc.
0:26.0	And author of Radical Cander.
0:27.5	Be a kick-ass boss without losing your humanity.
0:30.2	And I'm Russ Larraway, also a co-founder of candor and career-long operational manager across the Marines, Google, and Twitter.
0:37.6	Russ and I put the co-in founder.
0:40.1	Yeah, we did.
0:41.1	On this episode, we'll talk about ruinous empathy and giving criticism.
0:46.3	By ruinous empathy, we mean those times when we, and we all do this.
0:51.9	We sure do.
0:52.5	Care personally, but fail to challenge directly.
0:56.0	And this probably sounds familiar.
0:58.6	And that's because last week's episode also talked about ruinous empathy, but actually
1:05.0	on how someone is being ruinously empathetic when giving praise.
1:08.8	So today, it's all about the flip side of ruinous
1:12.1	empathy criticism. So along the way, we'll discuss why we hate the old adage. If you don't have
1:19.7	anything nice to say, don't say anything at all. You ever heard that one, Kim? Oh my goodness,
1:23.7	hate that adage, although I will admit I'm sometimes tempted to say it to my kids.
	...

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