Rocky Romanella Says Build Your Business, One Win At A Time
Your First Thousand Clients with Mitch Russo
Mitch Russo
5.0 • 104 Ratings
🗓️ 18 September 2017
⏱️ 39 minutes
🧾️ Download transcript
Summary
Rocky Romanella began a 36-year career with UPS in 1976 as a part-time loader and unloader. From there, he climbed the ranks and became The President and General Manager of UPS Supply Chain Solutions. After retiring from the largest transportation and logistics company in the world, Rocky went on to serve as Chief Executive Officer and Director for UniTek Global Services, a mid-cap telecommunications solutions company. Rocky brings over 40 years of executive business leadership to today's podcast and I believe that you will get so much value out of it.
We’ll discuss:
- Knowing who is your customer is the first step for any new venture
- Understanding what problem you are really solving
- Important questions to ask which can help drive growth and expand your customer base
- Customer acquisition vs customer retention
- Why sometimes compromise isn't the solution
- The building blocks of successful business
- Getting out of your comfort zone
- What Rocky is most excited about today
- The “Change the world” question
Resources Mentioned in This Episode:
- UniTek Global Services
- 3SIXTY Management Services
- Tighten the Lug Nuts: The Principles of Balanced Leadership
- Rocky's Personal Email
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Transcript
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| 0:00.0 | You're still running your business on Quick Books? |
| 0:02.8 | Quick Books? |
| 0:03.8 | More like Quick Sand! |
| 0:05.6 | The bigger your company grows, the faster you sink with outdated software that just can't keep up. |
| 0:11.8 | You don't have time to spend dealing with manual processes, |
| 0:15.2 | multiple systems, delays, and scrambling to get the numbers you need. It's time to get on solid |
| 0:21.4 | ground. Net Suite by Oracle, the scalable solution to run all of your key |
| 0:26.2 | back office operations, no matter how big your company grows. Net Suite gives you visibility |
| 0:32.2 | and control over your finances, inventory, |
| 0:35.4 | HR, e-commerce, and more. |
| 0:38.0 | Everything you need to grow all in one place. |
| 0:41.0 | Net Suite helps you automate your key business processes and close |
| 0:44.9 | your books in a fraction of the time. Think days, not weeks. In fact, 93% of |
| 0:51.7 | surveyed organizations increased visibility and control over their business, |
| 0:56.5 | since making the switch from QuickBooks to Net Suite. |
| 0:59.6 | Right now, Net Suite is offering a one-of-a-kind financing program only for those ready to graduate from |
| 1:06.0 | QuickBooks. Head to NetSuite.com slash C-suite. That's special financing for you |
| 1:11.6 | graduates at Netsuite com slash c suite net sweet |
| 1:15.6 | dot com slash c suite |
| 1:17.8 | you're listening to your first thousand clients with Mitch Russo. Today we have a very |
| 1:27.7 | interesting guest, a gentleman who has attained some incredible success and has a lot to share with us. His name is Rocky |
| 1:35.2 | Romanella and he was born in New York City, raised in New Jersey, I should ask |
... |
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