Rock Star vs. Superstar Mode 4 | 1

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7 • 740 Ratings

🗓️ 28 January 2022

⏱️ 42 minutes

🔗️ Recording | iTunes | RSS

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Summary

Building a team is hard. But as we’re seeing now during the Great Resignation, failure to spend time building and investing in a team can have disastrous consequences. In order to be successful, this means developing people on both steep and gradual growth trajectories, or as we like to say at Radical Candor, people in both rockstar mode and superstar mode. On this episode of the Radical Candor podcast, Kim, Jason and Amy discuss how to balance growth and stability by developing people who are in both superstar and rock star modes. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Hello, everybody. Welcome to the Radical Cander podcast. I'm Kim Scott, co-founder of Radical Cander and Just Work.
0:13.8	I'm Jason Roseoff, CEO and co-founder of Radical Cander.
0:17.1	And I'm Amy Sandler, your host for the Radical Candor podcast, welcome to season four.
0:23.4	Want to give some extra welcomes, Kim, Jason, as we kick this off.
0:27.6	Welcome, welcome, welcome, welcome. Welcome. Welcome. Welcome. Welcome. We have to say it four times.
0:31.8	Welcome, welcome, welcome, welcome. Season four. Oh, yes. Thank you. I didn't even think of that.
0:37.4	You're just, we're already learning so much. But today we're going to talk about how in order to build and sustain a great team, you need to understand how each person's job actually fits into their life goals. You get to know each person who reports directly to you and have a real human
0:55.5	relationship with them. Because building a team is hard. But as we're seeing now during the Great
1:02.8	Resignation, if you fail to spend time building and investing a team, it can have disastrous consequences.
1:10.1	According to research from Gallup,
1:12.3	one of the most disruption-proof, time-tested human needs is for development. People demand growth
1:19.9	and development. And so in order to be successful, this means developing people who are on both
1:25.7	steep and gradual growth trajectories.
1:28.7	Or, as we like to say at Radical Candor, people who are in either rock star mode or
1:34.2	superstar mode.
1:35.3	Kim, can you explain the difference between rock star mode and superstar mode and why it's so
1:42.3	important to recognize and develop people in each mode equally.
1:47.7	Sure, absolutely. This is something I got wrong for a lot of my career. I thought everyone on a team
1:55.0	ought to be in Superstar mode. So what is the difference, first of all, between Superstar and Rockstar
2:00.6	mode? This is, when I was at all, between Superstar and Rockstar mode?
2:01.4	This is, when I was at Apple, I was working with the leader who said, you know, you really need to manage your rocks, people who are in rockstar mode differently from people who are in Superstar mode.
2:11.7	And I was like, what the hell is she talking about? What's a difference between the two?
	...

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