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InsTech - insurance & innovation with Matthew Grant

Robin Roberson: Founder of WeGoLook & Managing Director of Claim Central Consolidated: A journey of people, platforms and perseverance (112)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 22 November 2020

⏱️ 34 minutes

🧾️ Download transcript

Summary

Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth.  A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes. Robin joins Matthew on Podcast 112 to share her inspiring story on growing a new business, leveraging technology and her new role at Claim Central Consolidated.  Talking points include: Switching careers and starting a company Why start-ups need to shift and pivot Finding the balance between people and tech Cybersecurity and data protection The challenges for female founders The report on the success of female founders can be found here Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Transcript

Click on a timestamp to play from that location

0:00.0

absolutely had to shift and pivot, right? So I think that's an important component of our conversation

0:06.1

is you have a startup, you have this idea, and then you're like, oh, you have to listen to what

0:11.1

customers really need and what market opportunities out there and realized, and actually

0:16.0

it happened with Superstorm Sandy, the catastrophe really made this happen.

0:39.8

I first saw Robin Robinson on stage four years ago talking about the company she founded and led at the time we go look. Now, we all know about the benefits of going digital,

0:44.8

but some of the most interesting companies are those building technology that makes people

0:49.0

more effective rather than aiming to replace them. Over the next 30 minutes or so, you're going to hear what motivated Robin to leave

0:56.9

paid employment and start up a company, building up a community of what she refers to as

1:01.6

lookers across the US, that was with Wego Look.

1:04.7

We're going to find out who the initial offering was for and then how after Hurricane Sandy,

1:09.7

Robin ended up in insurance.

1:11.6

Robin talks about the challenges for female founders and shares some research that may challenge some of the current preconceptions.

1:18.6

Having sold, Wego Look, Robin explains how she brought into her interest exploring consulting and cyber risk before taking on her most recent role as US managing director

1:29.4

for Claim Central Consolidator. Matthew Grant here, welcome if it's the first time you've joined us

1:34.9

and if you are a regular listener, great to be invited back into your day. Now I've interviewed

1:41.6

over 150 people in the last couple of years for the podcast and during our events.

1:48.0

And we've had some great guests doing incredible things.

1:52.0

But my interview with Robin is not only one of the most inspirational I've recorded.

1:56.0

It is, as you'll discover, if you listen to the end, one of the most personal interviews I've

2:01.6

done, as Robin generously shares her experience from the last few months with some advice for all of us.

2:13.1

Robin, really looking forward to this discussion. I have been a great admirer of what you were doing in your previous company, Wego Look, since I heard you stalk on stage a few years ago, it was now, and really interested to hear how you went from what looked like Korean broadcasting to setting up a company providing support, I think

2:34.3

amongst other things for claims analysis.

...

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