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We humans share our limitations.

We humans have certain limitations that should inform the products that are designed around it,

should inform the way things are designed.

And if you can't understand how humans work, then other humans will make the same mistakes.

This is Design Matters with Debbie Millman.

On this episode Debbie talks with two designers about the history of user-friendly design and the importance of designing for feedback.

That lesson about feedback is one that you can apply to so many different swaths of our lives

and so many different things like they just need feedback that doesn't exist.

I think you have people who don't know what they're going to do with the feedback when they get it.

And that's scary too.

Here's Debbie, first with a word from our sponsor.

Sometimes the best thing about being on the road for business travel is not being on the road at all.

...