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Entrepreneurial Thought Leaders (ETL)

Ritu Narayan (Zūm) - Sustaining a Startup's Growth

Entrepreneurial Thought Leaders (ETL)

Stanford eCorner

Business, Life Lessons, Creativity, Startups, Strategy, Thought Leadership, Education, Stanford University, Leadership, Challenges, Journey, Culture, Etl, Innovation, Founders, Stanford, Entrepreneurship

4.5740 Ratings

🗓️ 24 April 2019

⏱️ 42 minutes

🧾️ Download transcript

Summary

Ritu Narayan founded Zūm in 2014 to solve a problem that working parents (herself included) face every day: transporting and caring for children before and after school. She describes her journey from the Delhi Institute of Technology to Silicon Valley and unpacks three factors that catalyze sustained growth: passion, perseverance and people.

Transcript

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0:00.0

Who you are defines how you build.

0:06.7

This is the Entrepreneurial Thought Leaders series.

0:10.6

Brought to you by Stanford E. Corner.

0:16.5

On this episode, we have Retune, Orion, founder and CEO of Zoom, a rapidly growing ride and care company for children.

0:25.3

Prior to founding Zoom, Ritu was in senior product management roles at Oracle, Yahoo, and eBay.

0:31.7

Here's Ritu.

0:41.8

I'm the founder and CEO of Zoom, a company I founded four years back.

0:44.0

Actually, a quick walk from here, right there in GSP.

0:47.8

And the idea of the Zoom was refined right here

0:51.9

in engineering school as part of E245 Lean Launchpad.

0:55.0

So excited to be back at engineering school and sharing my journey with you.

1:00.0

Zoom is an idea.

1:02.0

We are solving a universal parenting challenge.

1:06.0

How to take your kid safely and reliably from one place to another. how to transport them and take care of them at the same time.

1:15.6

We have built a platform for schools and parents where we provide any size of the asset to them and a certified and vetted drivers when they need it and where they need it.

1:28.3

Just to give you an idea of how big this problem is, there are 63 million families in US

1:35.3

who face this problem every single day.

1:38.3

And 10 million women in US have already left job to take care of their children. Schools annually spend $35 billion

1:48.0

on very suboptimal school transportation system

1:52.0

where kids end up spending 60 to 90 minutes on a bus trip each time.

1:58.0

So it's a very large problem. In past 24 months, we have grown 10

2:04.6

times in terms of revenue. We have grown our teams by 12 times, and we have been fortunate enough

...

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