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The Times Tech Podcast

Rippling’s Parker Conrad: “We raised $500m in one day to survive the SVB collapse”

The Times Tech Podcast

Will Morley

Business, Unknown, Technology

4.9654 Ratings

🗓️ 24 March 2023

⏱️ 51 minutes

🧾️ Download transcript

Summary

The Sunday Times’ tech correspondent brings on Parker Conrad, founder and chief executive of Rippling, to talk about getting caught in the collapse of Silicon Valley Bank (3:30), receiving a call at 5:30 am (8:30), how wide the SVB blast radius was (11:00), moving $130m to JP Morgan in three hours (13:45), raising $500m in a day (17:00), why some people still didn’t get paid (23:40), the growing vulnerabilities of regional banks (30:20), the importance of SVB to tech (32:30), Conrad's experience at Zenefits (37:15), why automating things with software is harder than it seems (42:30), and operating in a slowing economy and tighter funding environment (44:40).

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Transcript

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0:00.0

Yo, technology. What is it all about?

0:04.5

When we thought about issues to our business with Silicon Valley Bank, it wasn't like we would wake up one morning and like the bank would be a smoking hole in the ground.

0:16.3

But because we assumed that this was not something that would just happen overnight or that we would

0:22.2

only see, would only appear to us to be happening overnight, we always sort of thought we would

0:27.9

have a few weeks to kind of get that set up. And that was what turned out to Danny in the Valley, your weekly dispatch from behind the scenes and inside the minds of the top people in tech this week.

0:53.2

We have a story from inside the SVB mushroom cloud.

0:59.0

So, as all of you know, SVB Silicon Valley Bank, America's formerly 16th largest bank,

1:05.7

collapsed a couple weeks ago and threw the financial world into chaos.

1:10.5

And one of the companies that was very much caught in the blast radius was Rippling, which

1:15.6

is a startup based out here.

1:17.8

They handle payroll and a bunch of other kind of mundane tasks that go with managing a company.

1:24.3

Anyhow, on the Friday that the FDC swooped in, shut down Silicon Valley Bank,

1:29.6

and took possession, Rippling, which handles payroll for hundreds of thousands of employees

1:34.9

across the country, had a bunch of payments that had already been sent on their way along the

1:40.5

digital rails handled by SPB.

1:43.1

About $130 million worth of paychecks owed to more than 50,000 people.

1:49.5

So when SVB blew up, that cash was frozen, creating total chaos.

1:55.9

And for those folks whose paychecks were in suspended animation. That was a pretty terrible personal situation, very stressful.

2:02.8

But Rippling lived to tell the tale.

2:05.3

And this week we have on Parker Conrad, who is Rippling's founder and CEO,

2:10.7

to tell us about that crazy weekend, how he ended up raising $500 million in the space of 12 hours to make sure that people would get paid

2:21.0

when, you know, the world opened up again for business on Monday morning. He also talks about

...

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