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SaaS Interviews with CEOs, Startups, Founders

Reviews.io Breaks $10m ARR Bootstrapped, Growing 150% YoY

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6683 Ratings

🗓️ 16 August 2021

⏱️ 17 minutes

🧾️ Download transcript

Summary

An immense passion for technology, company culture and customer experience with business experience spanning 20+ years launching his first business at 19 years old.

In May 2018, Tom joined REVIEWS.io as Chief Operating Officer (COO) with the sole purpose of growing the business globally. REVIEWS.io is a digital feedback solution that enables online businesses to build brand trust, and is internationally renowned for its innovation.

Transcript

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0:00.0

Churn is pretty good, to be honest.

0:01.7

We're sort of around a 1.7% churn, so, you know, it's pretty, pretty low.

0:06.8

Yeah.

0:09.4

You are listening to Conversations with Nathan Latka.

0:13.6

Now, if you're hearing this, it means you're not currently on our subscriber feed.

0:18.0

To subscribe, go to getlatka.com. When you subscribe, you won't hear ads like this

0:24.6

one. You'll get the full interviews. Right now, you're only hearing partial interviews. And you'll get

0:31.3

interviews three weeks earlier from founders, thinkers, and people I find interesting. Like Eric Wan, 18 months before he took

0:40.2

Zoom public. We got to grow faster. Minimum is 100% over the past several years. Or bootstrap

0:46.9

founders like Vivek of QuestionPro. When I start the company, it was not cool to raise.

0:51.4

Or Looker's CEO, Frank Bean, before Google acquired his company for $2.6 billion.

0:57.8

We want to see a real pervasive data culture, and then the rest flows behind that.

1:02.5

If you'd like to subscribe, go to gitlatka.com.

1:06.6

There, you'll find a private RSS feed that you can add to your favorite podcast listening tool,

1:11.8

along with other subscriber-only content.

1:14.8

Now look, I never want money to be the reason you can't listen to episodes.

1:19.0

On the checkout page, you'll see an option to request free access.

1:23.2

I grant 100% of those requests no questions asked.

1:28.7

Hey folks, my guest today is Tom Goodwin. He joined Reviews.I.O.O. with the sole purpose of

1:34.1

growing the business globally. The firm is now a digital feedback solution that enables online

1:39.3

business to build brand trust and is internationally renowned for its innovation.

1:43.8

Tommy, ready to take the top? Yeah, yeah, innovation. Tommy, ready takes the top?

...

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