Reverse Interview: How to Handle Emotions in Difficult Conversations- Jeanine Carroll M.Ed interviews Kwame Christian, Esq., M.A.

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 1 March 2024

⏱️ 27 minutes

🔗️ Recording | iTunes | RSS

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Summary

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Jeanine Carroll M.Ed, and Kwame Christian, Esq., M.A., discuss how to manage others' emotions in difficult conversations. Follow Jeanine on LinkedIn https://www.linkedin.com/in/jeanine-a-carroll/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Transcript

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0:00.0	Hello, my friends, and welcome to a special episode of Negotiate Anything. As always, we are produced by the American Negotiation Institute. With over 10 million downloads and listeners in more than 180 countries, you've made us the world's number one negotiation podcast. I'm Kwame Christian, the founder and CEO of the American Negotiation
0:22.5	Institute, and our goal is simple. We want to make your difficult conversations easier and more
0:27.7	productive. In today's episode, it's a little bit different. It's all about you, our listeners.
0:32.9	This is part of our Negotiate Anything Live series on LinkedIn. We record the episode live, allowing you to ask your questions and engage directly with
0:41.1	the content.
0:42.1	If you want to join the next live session and be part of this interactive experience, make
0:46.2	sure you follow me on LinkedIn.
0:47.8	We'll put a link in the description for you.
0:49.7	Now, before we dive into this episode, remember, we offer keynotes and trainings in negotiation and conflict resolution.
0:56.8	We're here to support you and your team, both in person and virtually, wherever you are in the world.
1:02.3	Check out the link in the description to learn how we can work together.
1:05.2	And now, without further ado, let's jump into your questions and explore the art of negotiation together.
1:15.9	Let's get to those questions, some of those leftover questions. And what we'll do is we'll just
1:21.3	treat this like a question and answer session. Well, thank you so much, Klami. One of the
1:26.8	questions that I'd like to bring up that the
1:29.6	participants asked was, how do you keep the emotion aspect out of future planning, for example?
1:37.0	We had a person who works with children and teens with disabilities, and future planning
1:42.8	with families can create a lot of conflict.
1:46.3	So could you help to address that question?
1:50.8	Yes.
1:51.6	First, I will give an unsatisfactory response and then give an elaboration that can make you feel a little bit better about it.
2:00.1	So the response is that you cannot
	...

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