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Negotiate Anything

Reverse Interview: Emotional Intelligence in Leadership. A Conversation with Emily Horn

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 31 January 2024

⏱️ 49 minutes

🧾️ Download transcript

Summary

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this insightful episode of "Negotiate Anything," host Kwame Christian joins forces with Emily Horn, the senior vice president of leadership development at the California Association of Realtors, to explore the dynamics of ethical persuasion in negotiations. They delve into the psychological aspects of communication, discussing the persuasive triad from ancient Greece—logos, pathos, and ethos—and the impact of emotional intelligence in reaching mutual understanding. Through personal anecdotes and practical advice, they provide listeners with actionable strategies for empathetic leadership and diverse collaboration. Don't miss their engaging conversation on how to balance logic, ethics, and passion in high-stakes discussions. What will be covered: - The role of the persuasive triad in effective negotiation techniques. - The importance of empathy and cultural context in communication strategies. - Strategies for maintaining ethical standards and the right tone in negotiations. What listeners will learn: - How to employ empathetic persuasion to create more effective and ethical negotiations. - The benefits of embracing intellectual diversity for innovative problem-solving and decision-making in negotiating scenarios. - Techniques for maintaining objectivity and managing emotions to ensure successful negotiation outcomes. Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Transcript

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0:00.0

Hello, my friend, and welcome to another exciting episode of Negotiate Anything.

0:07.6

Thanks for joining us today. With over 10 million downloads and listeners for more than 180 different

0:13.5

countries, it's dedicated listeners just like you who have made Negotiate Anything the number one

0:19.2

negotiation podcast in the world.

0:21.5

I'm your host, Kwame Christian.

0:23.4

I'm a business lawyer, mediator, author, and the proud CEO of the American Negotiation Institute.

0:29.7

Now, before we get into today's insightful conversation, I have a golden opportunity for those of you

0:35.2

who recognize the power of negotiation in your professional

0:38.5

lives. Have you ever found yourself wishing that you can navigate those high stakes conversations

0:43.4

with more confidence? Or perhaps you're looking to empower your team with the art of persuasion and

0:48.6

conflict resolution. At the American Negotiation Institute, we've crafted specialized

0:53.8

keynotes and workshops tailored for those very needs.

0:57.0

We've transformed the negotiation skills of professionals worldwide, and we're eager to do the same for you.

1:03.0

We believe the best things in life are on the other side of difficult conversations,

1:07.0

and our goal is to help you improve your lives and the lives of those around you one difficult

1:12.1

conversation at a time.

1:14.1

Don't let another challenging conversation leave you second guessing.

1:17.8

Click the link in the description to discover how we can help you find confidence in conflict,

1:22.5

negotiate better deals, and have stronger relationships.

1:26.9

Because in the world of business, every conversation

1:29.4

counts. And now, without further ado, let's jump into the interview.

1:37.6

Emily, thanks for joining us. Hello. Thanks for having me, call me. This is so fun. This is one of the zooms on my schedule that I look forward to today.

...

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