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disclosures. Hi, and welcome to the A16C podcast. I'm Lauren Murrow, and today we're talking about the

rise of remote work and virtual networking, especially among knowledge workers amid the spread of the

coronavirus. For this quick pulse check, I'm joined, all remotely, of course, by general partners

Connie Chan and David Ullovich to talk about the platforms powering this homebound workforce,

creative new use cases for video conferencing and streaming from education to therapy,

and whether remote work and online events is the new normal.

The conversation begins with Connie describing how, for many of these video conferencing tools,

the line between professional and social use is already blurring.

People are trying to use existing and new tools for a variety of things. I mean, even teenagers who want to interact are using Zoom to hang out with each other. So I think the use case is very wildly. If you are having a one-on-one conversation and both people are using Apple products, FaceTime is fantastic.

If you are doing a small group setting where it's the same repeat users, Zoom might be more relevant. If you are hosting a large event where a lot of the audience members are trying to

look for networking opportunities around the world has a solution for that.

One platform you mentioned, Zoom has has really risen through the ranks.

It's the third most popular app and the App Store at the moment.

Why do you think Zoom has been so emergent?

I think one of the reasons Zoom has sort of broken out is that they have observed all the friction

that all video conferencing platforms have had in the past,

where it's hard to get an account, it's hard to set up, it's hard to invite people to.

People have less patience these days for products that have too much friction to onboarding.

You know, there's always sort of the joke of conference calls of like, hey, who's just joined the line,

...