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New years is here, and with it brings the possibility of change.

As one behavioral scientist put it, first starts are really powerful.

So as you head into 2023, LifeKit is a great resource to help you plan your life and tackle changes, both big and small.

Listen to the LifeKit podcast from NPR.

Hey everyone, so as some of you may know, over the break, we heard the sad news about the death of Tony Shea,

the co-founder and long-time head of Zappos.

When I interviewed Tony three years ago on the show, I have to admit it was one of the hardest interviews I'd done at that point.

And not because Tony was difficult or belligerent or evasive.

To the contrary, he was kind and polite and genuinely sweet.

The problem was that Tony had such a hard time talking about his achievements and his incredible vision for how to run a business.

He was so modest and so humble, I literally had to beg him to brag a little.

But in the end, we were able to pull out an incredible story from Tony.

And as so many of you know, Tony Shea wasn't a shoe salesman, even though that's what Zappos is known for.

Tony was a customer service salesman.

He rewrote the playbook on how to treat customers and employees.

And he inspired legions of founders and CEOs to come visit Zappos to learn how to replicate his model.

Tony Shea was just 46 when he passed away this week and we wanted to honor him by rearing this episode that first ran back in January of 2017.

As Zappos was growing, it was also losing more money and we also need more money for inventory.

And so all of this was happening at a bad time in terms of the.com crash back in 2000, so it was pretty much impossible to raise money from anyone.

You could not get outside investment?

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