4.6 • 683 Ratings
🗓️ 21 June 2023
⏱️ 21 minutes
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0:00.0 | I'm very excited to share this recording with you guys, which happened at our conference, |
0:04.3 | SaaSopin.com, with over 100 speakers, all founders of B2B SaaS companies. We have a very high bar |
0:11.0 | for what speakers share on stage. So you're going to enjoy this episode where we dive deep into |
0:15.1 | revenue graphs, real tactics, and real growth metrics. |
0:25.7 | You are listening to conversations with Nathan Latka, where I sit down and interview the top SaaS founders, like Eric Wan from Zoom. |
0:30.1 | If you'd like to subscribe, go to getlatka.com. |
0:34.2 | We've published thousands of these interviews, and if you want to sort through them quickly by revenue or churn, cac, valuation, or other metrics, the easiest way to do that is to go to gitlatka.com and use our filtering tool. It's like a big Excel sheet for all of these podcast interviews. Check it out right now at getlatka.com. |
0:56.0 | Hi, everyone. My name is Salmia Murthy. I was the chief customer officer of Seven Lakes Technologies. |
1:00.0 | It was acquired last year by W Energy Software. |
1:04.0 | And I'm going to be talking to you about reducing burn rate of human beings. |
1:09.0 | So it's going to be a completely different conversation |
1:11.8 | than you've been involved in up until now. And very quickly, as a chief customer officer, |
1:17.1 | I was primarily responsible for numbers. And over time, basically, I was brought in to do |
1:23.6 | marketing and ended up owning sales as well. And in a $7 million ARR company, you need someone |
1:31.1 | who's also helping groom the team and the leadership. So over the next 20 minutes, I'm going |
1:37.4 | to talk to you about three big market pivot points and mark the people pivot points along the way. The first one, this was a very |
1:46.4 | solid services company when I came on board. How did we pivot from services to SaaS and get that |
1:52.5 | product market fit? There are three pieces there around a really big, this was an oil and gas |
1:58.6 | AI-based software company, so we got hit with the market |
2:01.7 | downturn right when we were going to product. What did we do around focus that really |
2:06.8 | helped reduce that burn rate? And also, we took that functional lens off and started to put |
2:13.0 | a more psychological and organic talent lens. I'm going to talk to you a bit about what that did and started to identify in-house talent |
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