Recognizing Trigger Points in Sales and Negotiations with Scott Harvey-Lewis, PE.

Negotiate Anything

American Negotiation Institute

Self-improvement, Education, Business

4.7 • 748 Ratings

🗓️ 6 January 2023

⏱️ 23 minutes

🔗️ Recording | iTunes | RSS

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Summary

Request A Customized Workshop For Your Company In this episode, Scott Harvey-Lewis, PE, Owner, and President of Building Mavens, discusses how to counter trigger points when having difficult conversations such as negotiations and sales. You'll learn how to: 1. Navigate triggers during sales and negotiations 2. How to read their body language 3. How to warm up somebody We discuss: 1. How small talk enhances sales 2. How to overcome implicit bias 3. How to open up stiff/difficult/reserved personalities Follow Scott Harvey Lewis on LinkedIn Building Mavens LinkedIn page Building Mavens website Follow Kwame Christian on LinkedIn Request A Customized Workshop For Your Company The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! Kwame Christian and Scott Harvey-Lewis.

Transcript

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0:00.0	Hello, my friends, and welcome to another exciting episode of Negotiate Anything.
0:07.1	This show is produced by the American Negotiation Institute, and with over 5 million downloads
0:12.0	and listeners in over 180 countries, listeners just like you have made this the number one
0:17.4	negotiation podcast in the world.
0:20.3	Hi, my name is Kwame Christian and I am the founder
0:23.0	and CEO of the American Negotiation Institute. Here at A&I, we believe that the best things
0:28.4	in life are on the other side of difficult conversations and we are passionate about providing
0:33.1	you with the best content that will help you to make your difficult conversations easier,
0:38.1	both at work and at home.
0:40.5	Lastly, I want to remind you that we offer consulting and conduct trainings, both virtually
0:44.7	and in person, all around the world.
0:47.4	Our focus is in three main areas.
0:49.5	First, negotiation and conflict resolution.
0:51.8	Second, leadership.
0:53.1	And lastly, diversity, equity, and inclusion.
0:55.6	Check the link in the description below to learn more about how we could work with you and your team.
1:00.1	And now, without further ado, let's jump into the interview.
1:08.4	Scott, thanks for joining us today.
1:10.7	Great to be here, sunny outside and hurricane approaching,
1:14.2	but all smiles right now. Hey, man, that's the vibe we want, you know, the feeling good,
1:20.9	even though bad times might come, you're still ready. So I like that. I like that. So before we
1:26.6	get into this, how about you get a started by telling us a little bit about yourself and what you do?
	...

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