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Decoder with Nilay Patel

Recode Decode: Kim Malone Scott, author, ‘Radical Candor’

Decoder with Nilay Patel

Vox Media Podcast Network

Technology, Business

4.33.2K Ratings

🗓️ 3 April 2017

⏱️ 78 minutes

🧾️ Download transcript

Summary

"Radical Candor" author and CEO coach Kim Malone Scott talks with Recode's Kara Swisher about how to be a better manager and leader. Based on her personal experiences at Apple, Google and several tech startups, Scott argues that most management failings come from bosses who are too nice rather than too mean, especially when they're talking to someone who looks different than them. She also discusses the current management crisis at Uber, which she attributes to a culture of "unchecked unilateral authority" that would be more at home in a "baboon troupe or totalitarian regime." Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Today's show is brought to you by SOFY. Finding your dream home is difficult.

0:04.6

Financing it with SOFY is easy. Get a mortgage for as little as 10% down and

0:09.3

learn more at SOFY.com. Terms and conditions apply. See SOFY.com slash legal.

0:15.8

Loans originated by SOFY Lending Corp and are not available in all states.

0:20.3

NMLS 1121636.

0:26.5

Recode Radio presents Recode Decode, hosted by Cara Swisher, powered by digital media.

0:32.8

Hi, I'm Cara Swisher, executive editor of Recode. You may know me as a brilliant jerk,

0:38.0

although not the kind that works at Uber. But in my spare time I talk tech and you're

0:42.3

listening to Recode Decode, a podcast about tech and media's key players, big ideas

0:46.3

and how they're changing the world we live in. You can subscribe to Recode Decode at iTunes.com slash

0:51.2

Recode Decode and while you're there, leave us a review. Today in the red chair is Kim

0:56.6

Malone Scott, the author of a new book about leadership called Radical Cander, be a kick-ass boss

1:01.8

without losing your humanity. Kim previously worked at both Google and Apple and has advised

1:06.4

CEOs at companies like Qualtrics, Dropbox and Twitter. She and I spoke in front of a live audience

1:11.6

a couple weeks ago at the optimizely office in San Francisco. Let's take a listen.

1:17.4

All right, Kim. Let's start talking about your background. I know you don't want to,

1:20.8

you want to talk about the book mostly, but of course, your background is really, really interesting.

1:24.4

I've been lucky. I had a lot of cool jobs. So what do you talk about where you worked? And obviously,

1:28.6

Google was probably one of the biggest places. Google was one of the biggest. Before Google,

1:32.4

there were three failed startups. So Google worked out a lot better. I also started a diamond-cutting

1:38.1

factory in Moscow before Google and led a pediatric clinic in Kosovo. Those failed startups?

1:44.6

Well, that's an addition to the three-builds. They're different about that background.

...

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