Ravi Iyer on How to Improve Technology Through Design
The Lawfare Podcast
The Lawfare Institute
4.7 • 6.4K Ratings
🗓️ 27 March 2023
⏱️ 46 minutes
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Summary
On the latest episode of Arbiters of Truth, Lawfare's series on the information ecosystem, Quinta Jurecic and Alan Rozenshtein spoke with Ravi Iyer, the Managing Director of the Psychology of Technology Institute at the University of Southern California's Neely Center.
Earlier in his career, Ravi held a number of positions at Meta, where he worked to make Facebook's algorithm provide actual value, not just "engagement," to users. Quinta and Alan spoke with Ravi about why he thinks that content moderation is a dead-end and why thinking about the design of technology is the way forward to make sure that technology serves us and not the other way around.
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Transcript
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| 0:29.0 | Off i go back to the next question how does it affect the |
| 0:39.5 | significative evaluation that would end up effecting these |
| 0:44.6 | things. |
| 0:45.6 | Let me ask how many organizations, |
| 0:48.0 | how can I detect you all the time, |
| 0:51.2 | in terms of democratic energy that creates |
| 0:53.3 | a positive relationship? |
| 0:56.5 | We're moving hate speech. |
| 0:58.5 | We think it's important to measure people's bad experiences in |
| 1:00.9 | general across platforms and try to incentivize companies |
| 1:03.5 | both to create fewer bad experiences and more good experiences. |
| 1:05.9 | So the first thing I would do would be to |
| 1:08.7 | to work on the metrics that Facebook is working with |
| 1:11.9 | and try to bend them towards being more |
| 1:14.8 | in service of user value and less. |
| 1:18.2 | You know, legitimately many people will |
... |
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