Rapid Response: Flipping your strategy in a volatile market, w/Zillow's Susan Daimler
Masters of Scale
WaitWhat
4.6 • 4.4K Ratings
🗓️ 22 September 2022
⏱️ 37 minutes
🧾️ Download transcript
Summary
When markets are in turmoil, you can’t rely on business as usual, but that doesn’t mean you should panic. As the housing climate has turned volatile, rest estate marketplace Zillow has been forced to rethink some priorities, while doubling down on others. Zillow president Susan Daimler talks about the importance of a strategy focused on the future, despite layoffs and pullbacks, and how maintaining a clear shared mindset has enabled forward progress in a challenging climate.
Read a transcript of this interview at: mastersofscale.com
Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Hey listeners, this is Chris Gotier, I'm one of the producers of Masters of Scale. |
| 0:04.8 | I want to tell you about a show from our friends at Harvard Business Review that might help |
| 0:08.5 | you better understand the world of business. |
| 0:11.2 | It's called HBR IdeaCast. |
| 0:14.2 | Each week, Harvard Business Review editors bring you the world's leading business and management |
| 0:18.5 | experts. |
| 0:19.5 | But it isn't just another business podcast. |
| 0:21.9 | We think you will find so many connections from IdeaCast to how we hear at Masters of |
| 0:26.6 | Scale think about scaling our business. |
| 0:29.8 | For instance, they often approach business challenges from contrarian points of view, |
| 0:33.8 | telling surprising stories like, what can we learn from NASA about managing high-risk |
| 0:38.9 | projects? |
| 0:40.4 | And what can a comedian teach us about using humor to lead a team? |
| 0:45.0 | Subscribe to HBR IdeaCast on Apple Podcasts or wherever you get your podcasts. |
| 0:50.2 | Now onto the show. |
| 0:54.0 | It has been a ride the last few years. We're seeing affordability be at the worst it's been |
| 1:00.8 | in 15 years. |
| 1:05.5 | People want to be on the move. |
| 1:07.5 | We're seeing that post-pandemic. |
| 1:09.4 | There is more thinking about, well where could I be and where else could I live and what |
| 1:15.7 | else can I try? |
| 1:17.3 | The dream is that people are more mobile. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from WaitWhat, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of WaitWhat and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

