r/Talesfromtechsupport IDIOT Karen Dropped a Speaker on Her Head

rSlash

rSlash Reads Reddit

Comedy

4.9 • 10.6K Ratings

🗓️ 24 July 2022

⏱️ 17 minutes

🔗️ Recording | iTunes | RSS

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0:00.0	Welcome to our slash Tales from Tech Support, where a Karen almost kills herself.
0:05.2	This podcast is supported by Anchor FM. If you've ever thought about starting your own podcast,
0:10.2	then check out Anchor FM. Anchor FM is a free podcast platform that allows you to record and edit
0:15.9	your podcast right from your phone or computer. I really can't recommend these guys enough.
0:20.7	This is the podcast platform that I personally use. Once you set up your podcast,
0:25.5	Anchor FM will automatically distribute it to all other platforms like Spotify, Apple
0:30.1	Podcasts, and others. It's super easy, super streamlined, and you can start making money immediately.
0:36.3	Download the free Anchor app or go to anchor.fm to get started.
0:40.3	Our next reddit post is from Mammoth Warning. I used to work for a company that supplies overhead
0:44.5	music to big business chains, thank Target, Starbucks, Hot Topic, etc. My department provides
0:50.7	technical support to stores when their music isn't working. When something goes wrong in a store,
0:55.3	we're not talking to some area manager Karen who's ready to scream at us for the music being down.
1:00.6	Rather, we have to troubleshoot with the stores themselves. So if we're calling a Starbucks location,
1:06.8	it's going to be some uninvested barista or an assistant manager who couldn't care less that
1:12.0	their system isn't blaring. All I went for Christmas is you 20 times a day. Mind you, that does mean
1:18.9	that we have a hard time getting the people at the store to troubleshoot with us at all.
1:22.7	And such was the case with the Starbucks that I called. The first three attempts when something
1:27.2	like this. Hey there, my name is OP from company name. I'm reaching out today regarding your
1:32.1	overhead music. Is a manager available to talk? This is her. When is the technician coming out?
1:37.8	Unfortunately, I'm unable to send a tech out unless I verify some things with the system first.
1:42.8	Do you have time to remote troubleshoot? No, just send a tech. Click. This happened a few times
1:48.8	over the course of two days as I tried to call it different times to catch the store at a less
	...

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