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Welcome to R slash pro revenge, where a call center worker causes a guy to lose his company.

Our next Reddit post is from Draconian.

This story comes from a friend of mine, Sarah, and the story's been building for almost five years until it all came crashing down over the last week.

Sarah works at an insurance company, dealing with a massive nationwide delivery company.

Her company insures all the delivery trucks.

Over the years, Sarah has seen her

fair share of anger from callers, mostly justified, or people letting off steam at the anonymous

voice on the other end of the phone. She's learned not to take it personally. She absolutely

despises the owner of one particular franchise depot, Dick. So in 2016, Dick is the franchisee of a

vehicle depot for a delivery company, meaning he's sort of an owner, but the company CEO could

take away his ownership if they feel like it. I'm not sure exactly how it works, but as far as I understand,

it's a fairly standard franchise contract.

So anyone who knows about these things should have a rough idea of what Dick has to do.

Dick calls in for the first time to talk to Sarah about a claim that one of his drivers is making.

Something simple. He reversed into a wall. There's minimal damage, but he's claiming it to get the vehicle repaired.

Dick starts ranting and screaming about how dare he be expected to pay an excess, which is standard.

Sarah's dealt with people like Dick all of her career, so she just deals with it as she always does.

And so it continues for two years, with Dick bullying and abusing any worker when he calls

about a claim.

...