Quick Cut: S2E217 How to be Heard with Julian Treasure
It's a Good Life
Brian Buffini
4.4 • 2.4K Ratings
🗓️ 15 August 2024
⏱️ 12 minutes
🧾️ Download transcript
Summary
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Have you ever felt like you're talking, but nobody is listening? In this episode, TED Talks star and bestselling author Julian Treasure reveals how to speak so that people listen - and how to listen so that people feel heard.
YOU WILL LEARN:
· The different types of listening.
· The factors that diminish speaking power.
· The HAIL method of communication.
MENTIONED IN THIS EPISODE:
“How to be Heard,” by Julian Treasure
NOTEWORTHY QUOTES FROM THIS EPISODE:
“How well you listen affects all your outcomes in life: your happiness, effectiveness and well-being.” – Julian Treasure
“Dogmatism is the confusion of opinions and facts.” – Julian Treasure
“If you think of people as opportunities to learn, life becomes very interesting.” – Julian Treasure
“If you're somebody who says things and doesn't follow them up, then your words will just evaporate like puddles in the sun.” – Julian Treasure
“When you're consciously listening and powerfully speaking, the result is always connection, understanding and better relationships.” – Julian Treasure
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Transcript
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| 0:00.0 | Welcome to It's a Good Life with Brian Baffini, founder of America's largest business coaching company. |
| 0:10.0 | Here's a short classic cut from one of our all-time favorite episodes. |
| 0:15.0 | Well, the top of the morning tea and welcome to It's a Good Life. |
| 0:20.0 | I am very excited for you folks today. I've been a fan of our guest Julian Treasure for a long time. |
| 0:27.0 | He's done a TED Talk five times, I believe, over 130 or 135 million views, one of the most watched Ted Talks of all time. |
| 0:36.5 | His vision is for a world that listens consciously and expresses itself beautifully. |
| 0:41.6 | And I'm thrilled to bring Julian on the show to talk about how to be heard. So Julian, we're delighted to have you. Thanks for join us. |
| 0:47.3 | It's a great pleasure, Brian. Really nice to meet you. You burst onto the scene with the TED Talk. Why has it hit such a hot button do you think? |
| 0:56.0 | That's a great question. I think there are a lot of people out there who feel frustrated that they're not listened to. |
| 1:01.0 | And so that's a very common thing I've dealt with. People said nobody |
| 1:05.8 | listens to, I can't make myself heard, you know, there's this frustration. And of course this is all because we do not teach speaking or listening in schools. |
| 1:16.7 | We assume these things are capabilities. |
| 1:19.3 | Their skills, not capabilities. |
| 1:21.8 | It's a scandal of a child leaves school unable to read or write, |
| 1:24.5 | but millions of children leave school every year having never been taught how to |
| 1:29.7 | listen or how to speak. And my proposition really, as you know from the book is that those two things are |
| 1:36.1 | intimately related it's a circular relationship how I listen affects how you speak how you listen affects how I speak and it goes around and around it's organic and it's |
| 1:46.8 | dynamic and it's happening all the time. |
| 1:50.1 | So I think you know the first thing is to learn how to listen and then we have to learn how to use this amazing instrument and those two things are intimately related. |
| 1:59.0 | By the way, interestingly, Brian, my TED Talk on listening has been seen by about one-fifth as many people as my TED Talk on speaking. |
| 2:10.0 | And I'm very passionate about this because I think listening is the foundation. |
| 2:13.4 | I've heard you describe it as like an apostle for listening like that is actually your passion. |
... |
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