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Manager Tools

Positive Feedback Before Its Time

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 21 January 2013

⏱️ 18 minutes

🧾️ Download transcript

Summary

This guidance recommends what to do when a direct would get positive feedback but it’s not yet time for it in the Trinity Rollout Process.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Manager Tools. Today's topic, positive feedback before it's time. Here we go.

0:06.6

The Manager Tools Feedback model makes enough sense to folks that they want to implement it

0:10.9

immediately, right?

0:13.1

But we recommend managers wait until they

0:15.6

developed a better relationship with one-on-one's

0:18.4

with their directs before using it.

0:20.1

So what do we do when our directs do something we deem worthy of positive feedback?

0:25.2

We're not yet to the point where we give positive feedback in the Trinity rollout process,

0:29.5

so what do we do?

0:30.5

Yeah. So look, this is a shortcast and it's super easy. We get this question so often, it's actually

0:36.2

subterfuge for, I want to give negative feedback tomorrow. But we just got two points we want to make. We're

0:41.8

going to go over again, why we recommend waiting want to make we're going to go over again why we recommend waiting

0:44.3

and then we're going to tell you it's not that hard either keep doing what you're doing or give praise or

0:48.6

appreciation for what people do and to to a degree, this question is so simple

0:56.0

that I can't believe people are actually asking it.

0:58.0

I know what they really want to know is,

1:00.0

can I start positive feedback sooner

1:02.0

so I can give negative feedback.

1:03.2

There you go. That's what they want.

1:05.0

So that's a good lead into why are we waiting, right?

1:09.0

Look, guys, years ago we told managers who wanted to go faster using our feedback model to go ahead.

1:15.8

These are smart managers.

...

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