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It's another Jubal phone tab.

And weekday mornings on the 20s.

Only I'm moving 92.5.

Hello?

Um, hi, my name is Duncan, and I'm calling from home.

Is Dan there?

Yes, this is Dan?

Hi, Dan.

Hello?

And how are you today, Dan?

I'm fine, I'm a little frustrated, but I'm sure you know that's why I'm calling.

I have a note of my desk that you called because of a product that was delivered to your house.

Were you calling to say thank you because we did a good job? I hope so.

No, actually, sorry, I was calling because the dishwasher that they just installed yesterday is not working at all.

So, um, Dan, am I mistaken then? This isn't a thank you note?

No, this is not a thank you note. What?

Yeah, uh, I thought maybe you were calling to say thank you, so you have a problem with it?

Yeah, I just said that. I have a problem with my dishwasher. It's not working.

Oh, so that was something that I would classify as a bummer?

Yeah, major bummer.

Yeah, so what seems to be the issue?

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