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start listening terms apply it's another jubble phone tab in the weekday mornings on the 20s only i'm

moving 92.5. Hello?

Um, yeah, hello. Can I speak to Jessica, please?

Uh, this is she.

Hey, Jess. How are you? My name is Duncan Fletcher, and I work over with building management.

So how are you today?

I've been better. I would love it if somebody could hurry up and fix my shower.

Yeah, that's what I was calling about because I saw that you're having a problem with your

hot water and I think...

Yeah, it's just not hot enough.

Well, that's why I'm calling because I wanted to pick your brain about a few things to

see if we could get to the issue that's happening.

I think the issue that we're having, Duncan, is that we don't have any hot water.

Yeah, I think that we both agree on that, so we've got that out of the way, but...

I don't see how we couldn't not agree on that.

It's just not there.

...