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All right, it's time for your phone tap.

And remember when there only used to be like two or three video streaming

apps now is it yeah yeah it feels like a long time ago but it really wasn't we were like these two

are the only ones we're ever gonna need and now there's like over a hundred one for every single

TV channel that's ever existed. I know.

And you're paying 15 bucks a month for each one.

Oh my God, it was all a ploy.

The whole time they told us cutting the cable,

cutting the cord was going to be cheaper.

Well, we're about to call a customer of a very popular one

to let her know she's been randomly selected

for a complimentary free upgrade. Oh, okay. Okay. But once she

agrees to it, that's when I tell her what she's actually getting with her new upgraded service.

And suddenly she's not so happy. That's so strange. You'll hear it in your phone tap right now.

It's another phone tap.

And weekday mornings on the 20s. Hello. Hi, I'm looking to speak with Andrea M. This is Andrea. How can I help you? Hi, Andrea. My name's Draymond. I'm a customer service representative from Disney Plus streaming service. How are you doing today? I'm doing good. How are you? I'm doing all right.

I was just calling to ask if you saw the email that we sent out announcing our new streaming package.

No. You were one of the few customers selected for a complementary upgrade. So I wasn't sure if you'd

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