Phone Tap: Couples Customer Service
Brooke and Jeffrey: Phone Taps
iHeartPodcasts
4.6 • 781 Ratings
🗓️ 27 August 2025
⏱️ 6 minutes
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Summary
Today’s Phone Tap victim has been having issues with his air fryer and after several attempts to reach customer service, we’re reaching out to him with the cutest couple from customer care!
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Transcript
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| 0:00.0 | It's Brooke and Jeffrey in the morning, and today we call a guy who's been having an issue with his air friar. |
| 0:05.2 | Oh. |
| 0:05.6 | And he's reached out several times to customer service, but they haven't been very helpful. |
| 0:10.8 | The thing is, I predict this time, they're going to be doubly helpful. |
| 0:15.6 | Oh. |
| 0:16.0 | Because not just one, but two people will be addressing his concerns. |
| 0:21.0 | Hey. And that's some high-quality assistance. |
| 0:24.2 | No way this is going to backfire in your phone tap right now. |
| 0:31.7 | Hello? |
| 0:34.0 | Hi, is this Richard Rihanna? |
| 0:36.1 | Yeah, it is. |
| 0:37.0 | Who's this? |
| 0:38.0 | Hey, my name is Grant. I'm calling from Amazon Customer Care. |
| 0:42.6 | Okay. |
| 0:43.1 | We received a message that you were having some issues with an air friar that you purchased from us recently. |
| 0:48.7 | I'm having an issue with, like, the timer itself. Every time I put... |
| 0:52.3 | Okay, yeah. Sorry to interrupt you there, but at this point in the call, |
| 0:56.2 | I do need to let you know I am working from home today. |
| 0:59.7 | Okay. |
| 1:00.4 | And my wife, Cecily, is also a customer care representative. |
| 1:04.4 | So we'll be doing the call together. |
| 1:07.1 | Oh, what? |
... |
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