Phone Tap: Bagels & Bangers

Brooke and Jeffrey: Phone Taps

iHeartPodcasts

Comedy, Society & Culture, Improv, Relationships

4.7 • 880 Ratings

🗓️ 2 February 2026

⏱️ 6 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today’s Phone Tap victim is a regular at a bagel shop, so we’re calling to make sure EVERYTHING and we mean EVERYTHING is up to his level of satisfaction!

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Transcript

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0:00.0	I asked this question in all seriousness.
0:02.2	Is quality customer service dead?
0:06.0	Maybe, maybe.
0:07.5	It's Brooke and Jeffrey in the morning.
0:09.2	I mean, it sure seems that way.
0:10.4	Or it's turned into a chatbot.
0:12.0	Yeah, and those AI chatbot assistants aren't actually very helpful.
0:16.3	Meanwhile, the human ones don't seem to care at all.
0:19.2	I wouldn't either if I had their job, though.
0:20.8	I mean, job, though.
0:21.9	I mean, to be fair.
0:26.8	Well, today, we're going to try and change that because we got an email from a guy who goes to a bagel shop a lot with his buddy.
0:29.2	And even though their experiences are always very normal, we're going to pretend that they're
0:34.8	not.
0:35.5	And call him from the bagel place to make it extra weird by finally giving him the excellent
0:41.7	customer service that he so deserves.
0:44.9	It's your phone tap right now.
0:47.1	Brooke and Jeffrey's phone taps on the 20s.
0:51.3	Hello.
0:52.6	Good morning.
0:53.2	Is this Preston McCukey?
0:55.5	Yes, it is. Who's this?
	...

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