Ownership Lessons We Can Learn from the Coldplay Jumbotron Incident | Operator Pod Ep 2

Build with Leila Hormozi

Leila Hormozi

Education, Entrepreneurship, Management, How To, Business

5 • 867 Ratings

🗓️ 30 July 2025

⏱️ 66 minutes

🔗️ Recording | iTunes | RSS

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Summary

In episode 2 of Build The Operator, Leila (@Leila Hormozi) and Sharran (@Sharran) break down how great leaders take responsibility, communicate hard truths, and rebuild trust when things go sideways, based on the Coldplay Jumbotron incident. How do businesses and CEOs recover from public scandals? Leila and Sharran share how to own the narrative, take accountability, and lead with clarity.

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Transcript

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0:00.0	Hey, before we start, we wanted you guys to react to this video.
0:03.0	Oh, look at this.
0:05.0	All right,
0:06.0	you kind of working for you
0:07.0	and they're not a fucking good.
0:10.0	Bad news doesn't get better with time.
0:14.0	If you're a business owner or entrepreneur,
0:16.0	this episode is for you because
0:18.0	how you communicate during times of crisis is really important.
0:21.6	And we've seen a lot of that in the news right now.
0:23.6	And my partner, Leila Hermose and I are going to talk to you about the tactics and the strategies
0:27.6	that you can use, not just to communicate crisis-based situations, but also how you communicate
0:32.6	in the normal world that empowers your organization and makes you a standout person in your industry.
0:39.4	This is a behind the scenes episode
0:41.4	of the Operator podcast with me, Sharon Trivata,
0:44.4	and my partner, Bela Hermosi.
0:49.8	Oh, look at this.
0:51.9	All right.
0:52.3	You know, whatever.
0:53.3	I don't know. Either they're not being a fair, you know. Oh, look at this. Oh, wow. He even said it.
1:01.1	When I saw that clip, I just had this mix of emotions.
1:05.3	Yeah.
	...

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