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The Bottom Line

Overcrowded markets

The Bottom Line

BBC

Personal Journals, Business, Society & Culture

4.6615 Ratings

🗓️ 18 October 2012

⏱️ 28 minutes

🧾️ Download transcript

Summary

The view from the top of business. Presented by Evan Davis, The Bottom Line cuts through confusion, statistics and spin to present a clearer view of the business world, through discussion with people running leading and emerging companies.

Evan and his guests consider the perils and possibilities of doing business in an overcrowded market, with too many products chasing too few customers. And ahead of the arrival of the latest James Bond film, they swap thoughts on product placement and celebrity endorsement. How do you ensure your products are seen in all the right places and none of the wrong ones?

In the studio are Willie Walsh, Chief Executive of International Airlines Group; fashion and retail expert Kim Winser; Peter Bamford, Chairman of Supergroup.

Producer: Ben Crighton Editor: Innes Bowen.

Transcript

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0:00.0

Thank you for downloading this program. In this edition of the bottom line, Evan Davis and guest swap thoughts on doing business in super competitive sectors.

0:09.7

Hello and welcome to the program. Now, it's hard enough to sell a product in a competitive market, but it's doubly hard in a market where there are just too many other people trying to sell as well, where it's overcrowded,

0:22.4

where one or more businesses surely has to die. I'm going to ask my guests about that today.

0:28.8

And with James Bond about to return to the big screen, we'll also talk about celebrity endorsement

0:34.3

and product placement. But before delving into any of that, let's meet my

0:39.8

three guests. And first up is Willie Wash, Chief Executive of IAG, International Airlines Group.

0:46.0

It is, of course, the parent company of British Airways, Iberia, and now BMI. And, Willie,

0:52.1

how is the integration with BMI? You've just taken them over. How's that going?

0:56.1

It's going very well. It's gone much better than I thought, to be honest with you. We made clear early on that we were going to integrate BMI into British Airways rather than retain it as a separate brand within the group.

1:09.9

Because our main interest when acquiring BMI was the

1:13.5

slots that BMI had at London Heathrow. So that integration has actually progressed very well.

1:20.1

Painting the planes? Painting the planes. You'll probably see the last BMI liveryed aircraft

1:25.7

towards the end of this month, end of this year maybe, but after

1:28.4

that the BMI brand will no longer exist. We're pleased to have been able to acquire BMI.

1:35.9

We believe it was the most sensible thing for everybody, to be honest with you.

1:40.1

Well, it took out a big competitor, didn't it, on the short route, which is not ideal from everyone else's point.

1:45.0

that was dead. Let's be honest. BMI was going to disappear. It was effectively bankrupt and had we not stepped in to buy it. BMI would not exist today.

1:48.4

Everyone was going to expect me to ask you questions about Heathrow Airport because it actually seems to be the only thing anyone talks to you about these days, which is do we, don't we build more runway capacity there? I'm not going to ask you about that, by the way. It's being investigated now. We just wait and see what the inquiry says. Yeah, I've come back in a few years. Yeah, we can talk about it then. I do want to ask you, because we were just chatting before we came on air about the rules and regulations that the airlines have to go through, the CAA rules. What about the mobile phone rule? Because that one's pretty annoying. It doesn't really interfere

2:17.6

with the equipment, does it? It's very frustrating. I would like to see that restriction removed.

2:21.7

I don't like the idea of people using mobile phones on board the aircraft when we're flying

2:26.5

because most of our customers tell us that they don't want to have somebody sitting beside them talking on their mobile phone.

2:31.1

But, you know, there was some research done which show that mobile phones can interfere in very, very rare circumstances.

...

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