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The Times Tech Podcast

Outreach’s Manny Medina: “Most founders give up too soon”

The Times Tech Podcast

Will Morley

Business, Unknown, Technology

4.9654 Ratings

🗓️ 26 May 2023

⏱️ 34 minutes

🧾️ Download transcript

Summary

The Sunday Times’ tech correspondent Danny Fortson brings on Manny Medina, chief executive of Outreach, to talk about how artificial intelligence is invading the sales business (2:30), why it will enhance humans (6:10), growing up farming shrimp in Ecuador (7:45), communism (9:30), coming to America (11:45), his original startup idea, and abandoning it (14:50), why his capitalist life does not conflict with his communist upbringing  (18:50), what is happening in the economy (21:30), moving from a tiny apartment (25:20), and the power of belief (32:00).

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Transcript

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0:00.0

Yo!

0:01.0

Technology.

0:02.0

What is it all about?

0:04.0

I learned how to burn a tire.

0:06.0

That's a really hard thing to do.

0:08.0

But it flames for a long time, so you can really block a highway street.

0:13.0

And throwing red paint at the US ambics, it was also sporting.

0:16.0

Oh, cool. Did you ever get caught?

0:18.0

Do you have like a record or like a political record?

0:22.4

No, there is just too many of us.

0:43.1

Hello and welcome to Danny in the Valley, your weekly dispatch from behind the scenes and inside the minds of the top people in tech this week.

0:53.5

We're going to take a little detour from our normal fare of AI and trying to live forever and brain computer interfaces and all that good stuff we cover week in week out. Instead, we're going to talk about, drum roll please, sales software.

0:59.6

Now don't press pause.

1:02.4

There's a reason.

1:03.7

Because this week's guest is Manny Medina.

1:06.5

He is the founder of Outreach, a sales management software unicorn, and Medina has one of the most

1:13.1

interesting and unlikely paths to startup land that you will ever hear, not only because

1:18.5

he grew up in Ecuador, which is, you know, not super common for, you know, our guests

1:23.6

week and week out, but more particularly because he grew up a communist. And here he is,

1:29.6

all these years later, running a software unicorn backed by some of the savviest investors in the

1:34.4

world. And the product they're selling is something that helps you sell stuff, like, you know,

1:38.7

the most capitalist enterprise one can imagine. So in our conversation, we get into how he charted that very unlikely

...

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