Hi everybody. I'm Nikola Tangen, the CEO of Norwegian Sovereign Wealth Fund.

And today I'm in really good company with Judy Marks, who is the CEO and president of Otis.

Now, Otis is an incredible company. It's a lifts and elevator company.

And they move 2.4 billion people every day across 200 countries.

Now, I think Judy's leadership is just like a standout example of innovation and people first culture. And so big welcome. Thanks, Nicola. Great to be

here in Oslo with you. So the first thing is, so now, Judy, we go into an elevator, right?

You and I together, and you press, you know, fifth floor.

How do you know that you're in a good elevator?

Well, the first thing is actually as technology develops, hopefully you're going to press that floor before you ever get to the unit and the car itself.

But to me, it's about ride quality. It's about safety. And it's about just the general passenger experience. And I think that passenger experience is going to be one of the many things that changes in the near future. What is a ride quality?

What is that? Oh, it's something you feel. Yeah. You feel...

But how do you feel, what do you feel? Oh, I think every person has a reaction. Is it smooth?

Is it, does it bother my, does it bother my ears? How does it feel? It's just a, it's a very personal experience.

Should it like accelerate a lot? Should it be, I mean, just what? Should you like start with a bang? Should it start smoothly? What should you do?

Well, you know, the goal, and Nikola, you know, I'm an engineer.

So the goal is the faster you can get to acceleration, the more people you can move safely and

move quickly. And when I talk to customers, what they want is to use the least amount of space

to move the most amount of people as efficiently and quickly as they can.

Because if they're not using it for a hoistway, for an elevator, they can rent it.

They can sell that space, you know, whether it's an apartment building or retail.

So the goal is to accelerate and not stop at every floor.

So, but it's a balance in terms of physiology, and it's a balance in terms of how fast you can, you can actually move the people. But the reason we group people in, in a, in a product where you, you push the floor before you ever get into the elevator and then it tells you which one to go, the reason we group them is to be able to have less stops and to accelerate more quickly and to move people more quickly.

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