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InsTech - insurance & innovation with Matthew Grant & Robin Merttens

Nick Mair: Co-founder and CEO, DQPro: Delivering data quality - everyone needs an API (215)

InsTech - insurance & innovation with Matthew Grant & Robin Merttens

InsTech

Business, Entrepreneurship, Investing

4.951 Ratings

🗓️ 6 November 2022

⏱️ 27 minutes

🧾️ Download transcript

Summary

DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market. Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs. Talking points include: The founder’s story - the problem Nick saw and what he has done to help fix it Why fixing poor data is now recognised at board level as a top priority The cost of the data being incorrect and the fines being levied A day in the life of a data quality analyst Why processes set you free Automation - what it can do and what it can’t do Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus. Companies mentioned in this episode include Send Technology and VAVE. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence List some of the pros and cons of automation and the impact this can have on a business Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

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0:00.0

Hello and welcome Matthew Grant here recording this on another very balmy autumn day here in London.

0:17.0

Well, it can't last forever, but I'm enjoying it whilst it does.

0:19.4

Now, insurance doesn't make its way into the mainstream media very much. And if it does, it's usually for the wrong reasons.

0:25.3

The Financial Times had a fascinating article last weekend, 29th of October by James Max,

0:30.2

who writes a regular column. And this week, he reveals that he is paying £4,000 for them pet insurance

0:36.5

for his two dogs. Yes, had that correct, £4,000 a year or $4,000 for them pet insurance for his two dogs. Yes, had that correct,

0:38.8

four thousand pounds a year or $4,600. And having explained the cost, he would have incurred

0:45.2

if his pets hadn't been insured, he still thinks it's worth it. Well, blockchain versus

0:50.3

pet insurance, which one did you think would be the insured tech winner back in 2016?

0:55.0

And what does that mean for the future? Our guest today, Nick Mayer launched DQPro at that time

1:01.0

and the success of the company since then is another reminder that often the best opportunities

1:05.2

for building a business is to tackle the problems that just get in the way of getting the job done.

1:11.9

Problems which not only add extra friction, time and cost, but can also lead to some very expensive mistakes if not

1:17.9

kept under control. We're talking about data and importantly how to manage the quality of that data.

1:24.8

Now, when Nick and I recorded our first podcast back in 2020, the issue with

1:30.2

data quality did not always get the attention it deserved at the senior level in companies.

1:35.4

But as Nick and I discussed, that's changed a lot now and the growth in the number of DQ Pro

1:40.2

clients is just one indicator of how this issue is now definitely in the top 10 issues

1:45.7

of concern to business leaders.

1:47.6

Well, we're delighted of DQ Pro as one of our corporate members and to find out how we are

1:51.6

helping some of the best data, technology and analytics companies share their stories

1:56.2

and solutions of the world.

...

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