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Negotiate Anything

Navigating Generational Friction at Work With Chris DeSantis

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7 • 748 Ratings

🗓️ 19 November 2023

⏱️ 33 minutes

🧾️ Download transcript

Summary

Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/leadership-and-management/why-i-find-you-irritating-navigating-generational-friction-at-work/ Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction firsthand. But let’s be clear: these are not problems to fix. Rather, they are differences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on par­enting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding genera­tional perspectives, explaining when it makes sense to talk about these differences and when it doesn’t. In Why I Find You Irritating, you’ll learn why organizations need to embrace lop­sidedness as a way of reversing the commoditization of talent while simultaneously respecting what is unique about each of us. By understanding and appreciat­ing our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts https://podcasts.apple.com/us/podcast/cubicle-confidential/id1575418679 cpdesantis.com https://cpdesantis.com/ Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/leadership-and-management/why-i-find-you-irritating-navigating-generational-friction-at-work/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Transcript

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0:00.0

Hello, my friend, and welcome to another exciting episode of Negotiate Anything.

0:07.6

Thanks for joining us today. With over 10 million downloads and listeners for more than 180 different

0:13.5

countries, it's dedicated listeners just like you who have made Negotiate Anything the number one

0:19.2

negotiation podcast in the world.

0:21.5

I'm your host, Kwame Christian.

0:23.4

I'm a business lawyer, mediator, author, and the proud CEO of the American Negotiation Institute.

0:29.7

Now, before we get into today's insightful conversation, I have a golden opportunity for those of you

0:35.2

who recognize the power of negotiation in your professional

0:38.5

lives. Have you ever found yourself wishing that you can navigate those high-stakes

0:42.7

conversations with more confidence? Or perhaps you're looking to empower your team with the

0:47.3

art of persuasion and conflict resolution. At the American Negotiation Institute, we've crafted

0:52.9

specialized keynotes and workshops tailored for those very needs.

0:57.0

We've transformed the negotiation skills of professionals worldwide, and we're eager to do the same for you.

1:03.0

We believe the best things in life are on the other side of difficult conversations,

1:07.0

and our goal is to help you improve your lives and the lives of those around you one difficult

1:12.1

conversation at a time.

1:14.1

Don't let another challenging conversation leave you second guessing.

1:17.8

Click the link in the description to discover how we can help you find confidence in conflict,

1:22.5

negotiate better deals, and have stronger relationships.

1:26.9

Because in the world of business, every conversation

1:29.4

counts. And now, without further ado, let's jump into the interview.

1:38.1

Chris, thanks for joining us today. Well, thanks for having me. I really appreciate being here.

...

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