My Experience With UnitedHealthcare
Psychology In Seattle Podcast
Kirk Honda
4.6 • 1.2K Ratings
🗓️ 9 December 2024
⏱️ 34 minutes
🧾️ Download transcript
Summary
This episode is sponsored by BetterHelp. Give online therapy a try at betterhelp.com/KIRK to get 10% off your first month.
00:00 Dr. Kirk's experience with UniteHealthcare
17:14 Can we change the system?
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December 9, 2024
The Psychology In Seattle Podcast ®
Trigger Warning: This episode may include topics such as assault, trauma, and discrimination. If necessary, listeners are encouraged to refrain from listening and care for their safety and well-being.
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Transcript
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| 0:00.0 | Hey, Desirvin listeners. So there's been a lot of talk online about the killing of Brian Thompson, the CEO of United Healthcare. |
| 0:09.0 | And I thought I would provide my own experiences with United Healthcare to add to the conversation. |
| 0:16.0 | I'm hearing a lot of people talk about the various different angles to this, and I feel like there's one angle, at least, |
| 0:24.6 | that isn't being emphasized that I want to get into. This is the Psychology in Seattle podcast, |
| 0:30.0 | and I am your host, Dr. Kirk Honda. I'm a therapist, professor, and podcaster. So up front, of course, it goes without saying that murder is wrong, and killing |
| 0:44.6 | Brian Thompson was wrong. |
| 0:47.2 | It was criminal. |
| 0:48.4 | It was immoral. |
| 0:50.1 | I feel like that goes without saying. |
| 0:52.7 | Having said all that, I think that it's complicated because of the nature of what he and a lot of other executives have been doing to the American people for a long time. |
| 1:08.9 | And I'll get into the nuances later. But again, it's wrong to kill. And I'm not |
| 1:14.2 | just saying that to get out of trouble or something. I believe it in my core. It was wrong to kill him. |
| 1:20.6 | So what is my experience with United Healthcare? Well, to best describe it to you, I need to go back to the beginning of my career |
| 1:29.3 | in the late 90s when I was a novice therapist in private practice. So to describe the process to |
| 1:37.0 | you in brief, this is condensed quite a bit, a client will contact me and hire me as their |
| 1:43.5 | therapist. They'll come into my office and I will get their |
| 1:47.3 | insurance information and I will also provide an assessment for a variety of reasons. But one of the |
| 1:53.8 | reasons to provide the assessment is to see if they qualify for medically necessary treatment, meaning that they qualify for enough |
| 2:05.0 | criteria for a medically necessary diagnosis in the DSM. Now, some clients don't qualify for a medically |
| 2:12.3 | necessary diagnosis, and I have to inform them of that and say that I can't use their insurance, although I |
| 2:19.0 | can provide therapy, but they're not going to be able to use their insurance. That didn't usually |
| 2:23.6 | happen, but it would sometimes for sure. So for the individuals that qualify for a medically |
... |
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