This is Help Wanted, the show that makes your work work for you. I'm Jason Pfizer,

editor-in-chief of Entrepreneur magazine.

And I'm money expert Nicole Lappin. On Tuesdays, Jason and I answer the helpline and help

callers solve their work problems. And on Thursdays, I give you one way to improve your work and build a career or company you love.

And it starts now.

The main question, Nicole and Jason, is I work in IT. I'm a program manager and joining this group I was extremely excited. It's probably something I've had my eye on for probably the last six, seven years.

Opportunity came about. I reached out and went through the entire process, landed the job, and was extremely excited and then probably about six to nine months after I joined the team

I kind of realized there were a lot of changes at the top. Management was changing sort of right as I changed in.

And so when management changed, their focus changed.

And so they're like,

the team is going to operate differently.

Like we used to be able to kind of go in and the 100% dedicated focused on the customer.

The customer needs at the end of the day are what mattered.

And this may sound entirely terrible given where I work, but when management changed all of a sudden the greater priority was put on profit sounds bad but it became more about the company rather than the customer.

Well, Kevin, welcome to Help Wanted.

Thanks for bringing that very valuable question.

Kevin, let me state it back to you.

You told us the thing that drives you, the thing that you feel like is

central to your purpose and work, which is to help people. You like working directly with people

and helping them.

And you are happy to work in a corporate environment

where you feel like you can be a helpful force

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