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The Story of a Brand

MuteSix - The Holiday E-commerce Playbook

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 6 October 2020

⏱️ 29 minutes

🧾️ Download transcript

Summary

In the second part of this Feature, Moody Nashawaty, Partner & Chief Strategy Officer at MuteSix, goes into more detail on the potentially historic Holiday season for e-commerce Direct-to-Consumer (DTC) brands. He explains why you "must" own your own data. Why DTC brands should use their scrappy-ness to move customers through the funnel and more. 
 
In part two, Moody discuss: How brands can own their data; What it means that more Boomers are moving to e-commerce; The e-commerce Holiday Playbook (starts at 13:11); Why you should expect and plan for shipping delays; Why the elections will cost you (in ad cost); Why you should acquire customers before the holidays; How to do discounts/promotions correctly; Why marketplaces, Walmart, and Amazon; and so much more. 
 
Join us while Ramon Vela interviews Moody in Part 2 of this episode and listen to him share the inside story of a brand.

For more on MuteSix visit: https://www.mutesix.com/

Visit our sponsors:
Retention Science - RetentionScience.com/sob

Transcript

Click on a timestamp to play from that location

0:00.0

Recorded at Retention Science Studios, this is not your average entrepreneur or e-commerce

0:10.9

podcast, and he's not your average host.

0:14.4

This is The Story of a Brand with your host, Ramon Vela.

0:21.0

We also advise that people kind of keep the same promotion across a week or two during that, you know,

0:27.8

promotion play.

0:29.2

Because if you're running a paid media strategy, the last thing you want to do during all

0:33.7

of this time is actually swap out ad copy or swap out your different types of sales

0:40.4

or potentially if you're doing gifts with purchase or if you're doing sales on every single day of like

0:45.5

you know trying to do promotional items whatever it is we advise usually against it because it really

0:51.8

messes up your digital strategy as you're trying to optimize up those bigger spends.

0:56.0

And then we also advise clients to spend more earlier on at a rate, you know, we're very calculated based off of previous performance.

1:09.0

Like we can tell, you know, we can basically front load the,

1:14.2

the, essentially like building up a pool of customers who are in the funnel,

1:21.3

who are thinking, are in the consideration phase.

1:23.9

Well, you could essentially start to spend more to build that up, so that way when you come to Black Week, Black Friday week or Cyber Week,

1:32.3

you're able to acquire more of those people who are actually in the funnel

1:36.7

than the first place because you preemptively thought about spending more.

1:42.4

Hey, don't forget to listen to part one of this amazing feature.

1:46.6

Now, let's get back to the story.

1:49.5

So, you know, for those folks who are like one of the big takeaways that I, you said early

1:55.1

on, I think was about owning your own data.

1:57.5

And so for those folks, I mean, everybody kind of does business with Amazon one way or another, or at least not everyone, but a lot of people do. But, you know, if you want to own your own data, so what do you do, what are you suggesting the brands do if they want to get, they want to own their own data, they want to wean themselves out of Amazon.

...

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