Money Box Live: Your Travel Rights

Money Box

BBC

Business

4.2 • 804 Ratings

🗓️ 31 July 2024

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Almost 300,000 flights will take off over the summer months and whilst most holidays go without a hitch, others fail to get off the ground.

Last year saw widespread disruption at airports, in August there was an exceptional IT failure at the UK’s main air traffic services provider NATS over a bank holiday Monday which affected around three quarters of a million people. Strikes and staff shortages also caused disruption.

In this programme we'll discuss what your rights are if your trip is delayed or cancelled, as well as a Brexit passport rule which has been catching thousands of passengers out.

Felicity Hannah is joined by consumer rights champion Jane Hawkes and Sean Tipton from ABTA, which is the association of travel agents and tour operators.

Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Jess Quayle

(This episode was first broadcast on the 3rd of July 2024.)

Transcript

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0:00.0	You are about to listen to a BBC podcast and I'd like to tell you a bit about what goes into making one.
0:06.5	I'm Sadata Sese, an assistant commissioner of podcasts for BBC Sounds.
0:11.2	I pull a lot of levers to support a diverse range of podcasts on all sorts of subjects,
0:16.0	relationships, identity, comedy, even one that mixes poetry, music and inner city life.
0:22.4	So one day I'll be helping host develop their ideas, the next fact-checking, a feature,
0:28.3	and the next looking at how a podcast connects with its audience, and maybe that's you.
0:33.6	So if you like this podcast, check out some others on BBC Sounds.
0:39.5	BBC Sounds, music, radio podcasts.
0:43.0	Hello, it's been quite a full on few weeks, hasn't it?
0:46.0	Maybe it's the weather, maybe it's the politics.
0:48.3	But a lot of people are feeling just about ready for a holiday,
0:51.6	which is what today's Moneybox Live podcast is all about.
0:55.1	So what are your tips and tricks?
0:57.5	I generally book five weeks before we go. It's like the optimum time to book a holiday.
1:02.0	You, of course, may prefer to plan ahead for your holiday abroad and have some sunshine to look
1:06.2	forward to, or maybe you're someone who's optimistically staying in the UK and hoping that it's at least dry.
1:12.2	But the weather isn't the only thing that can ruin a getaway.
1:15.8	Holidays do go right most of the time, but not always.
1:20.0	A power cart overnight at Manchester Airport has caused travel disruption for thousands of passengers.
1:26.5	Even if you wanted to leave, you couldn't get out simply.
1:29.3	It was just utter chaos.
1:31.3	Some flights to and from the Republic of Ireland are set to be disrupted today due to
	...

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