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Money Box

Money Box Live: Missing Out on Financial Support?

Money Box

BBC

Business

4.2804 Ratings

🗓️ 13 November 2024

⏱️ 29 minutes

🧾️ Download transcript

Summary

Each year it’s estimated that £23 billion worth of help and support – from housing benefits to pension credit – goes unclaimed according to Policy in Practice.

We look at the kind of help that is available, and hear from listeners on their experiences trying to claim the benefits they’re entitled to, as well as who might be able to get money off their childcare or broadband bills.

Presenter Felicity Hannah is joined by a panel of experts who answer your questions on how to make the best of the available support: Rachael Walker, research and policy director at Policy In Practice; Sam Hubbard, Head of Core Services at Citizens Advice in Staffordshire North and Stoke On Trent and David Samson, a benefits expert at Turn2Us.

And we hear from a range of people with their own experiences of trying to secure benefits – sometimes during life-changing moments. Gary from Lincolnshire tells us how he had to become a carer for his poorly wife. But during a difficult journey to obtain benefits, it was only by chance that he discovered certain types of support he was entitled to. Meanwhile, Esther from London tells us how she wasn’t aware she could be entitled to a carer’s allowance for her children – two of whom have complex needs .

Presenter: Felicity Hannah Producer: Craig Henderson Editor: Sarah Rogers

(This episode was first broadcast on Wednesday 16th October 2024).

Transcript

Click on a timestamp to play from that location

0:00.0

You are about to listen to a BBC podcast and I'd like to tell you a bit about what goes into making one.

0:06.5

I'm Sadata Sese, an assistant commissioner of podcasts for BBC Sounds.

0:11.2

I pull a lot of levers to support a diverse range of podcasts on all sorts of subjects,

0:16.0

relationships, identity, comedy, even one that mixes poetry, music and inner city life.

0:22.4

So one day I'll be helping host develop their ideas, the next fact-checking, a feature,

0:28.3

and the next looking at how a podcast connects with its audience, and maybe that's you.

0:33.6

So if you like this podcast, check out some others on BBC Sounds.

0:39.5

BBC Sounds, music, radio podcasts.

0:43.5

Hello, people in the UK are missing out on £23 billion in financial support every single year.

0:51.3

We now know that inflation was 1.7% in September. That means working-age benefits

0:56.4

like Universal Credit are set to rise by only that much next spring. But a small increase,

1:01.5

of course, is better than nothing at all. And a lot of people who are entitled to support

1:05.6

don't actually claim any. We've been hearing a lot lately about pensioners missing out on pension

1:10.6

credit, but there's

1:11.7

also universal credit, social tariffs, cash for childcare, and much more. So in this Moneybox

1:17.8

live podcast, we're taking a look at what you can claim, at why people don't, and at how to

1:22.8

check if you're missing out. Before we speak to our experts, though, let's hear from someone

1:26.5

who didn't know what he was entitled to until he got some help. Hi, Moneybox. My name is Gary. I live in Bourne,

1:32.7

Rural Lincolnshire. My wife was diagnosed with a tumour and a spine cord, which was removed

1:37.5

to result in her becoming disabled. As a result, I had to give up work to be her full-time

1:42.3

carer. And having been working since

1:44.6

age of 14 until my 50s, I've never claimed any benefits, so I didn't know what I could

...

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