Moira Somers: How to Give Financial Advice That People Will Actually Take

The Long View

Morningstar

Finance, Dan Lefkovitz, Amy Arnott, Entrepreneurship, Investing Leaders, Jeff Ptak, Investors, Christine Benz, Influential Investors, Careers, Long-term Investing, Financial Services, Business, Investing, Morningstar

4.5 • 775 Ratings

🗓️ 18 December 2019

⏱️ 51 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

A neuropsychologist discusses why clients don't do what their financial advisors tell them to do--and how advisors can improve upon that.

Transcript

Click on a timestamp to play from that location

0:00.0	At Jackson, we've created a digital retirement planning experience with you and mine.
0:05.5	Visit jackson.com to explore our easy-to-understand resources and user-friendly tools
0:10.1	that are designed to enable financial professionals and clients to plan a path to financial freedom.
0:15.5	Jackson is short for Jackson Financial Incorporated, Jackson National Life Insurance Company, Lansing, Michigan,
0:20.5	and Jackson National Life Insurance Company of New York.
0:23.3	Purchase New York.
0:26.5	Please stay tuned for important disclosure information at the conclusion of this episode.
0:32.6	Hi, and welcome to the Longview.
0:34.6	I'm Christine Ben's Director of Personal Finance for Morningstar, Inc.
0:38.1	And I'm Jeff Battack, Global Director of Manager Research for Morningstar Research Services.
0:42.4	I'll be joining the conversation remotely from London this week.
0:45.6	Our guest on the podcast today is Dr. Moira Summers, a clinical neuropsychologist and professor.
0:52.0	She's also author of the book, Advice That Sticks, How to Give Financial
0:55.9	Advice that People Will Follow, published in 2018. Dr. Summers' expertise is in brain
1:01.4	functioning, behavior change, and mental health, topics that she often discusses in the context
1:06.7	of financial advice. She's a frequent public speaker and also consults with advisors on improving
1:12.8	their client outcomes. Dr. Summers is a senior faculty member with the Sudden Money Institute,
1:18.3	where she trains advisors and conducts research into the psychological factors at play during
1:23.6	major life transitions. We're thrilled to have her here with us today. Dr. Summers,
1:28.9	welcome to the Longview. Thank you so much. I'm looking forward to speaking with you both.
1:33.1	Well, we're looking forward to speaking with you, too. We're thrilled to have you here.
1:36.2	When we interviewed Michael Kitsis for this podcast a few months ago, one thing that we talked about
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Morningstar, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Morningstar and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.