meta_pixel
Tapesearch Logo
Log in
An Arm and a Leg

Mini-episode: One guy skirts a medical-bill trap, and shares the secret.

An Arm and a Leg

An Arm and a Leg

Society & Culture, Medicine, Health, Health & Fitness, Documentary

4.81.1K Ratings

🗓️ 19 May 2021

⏱️ 7 minutes

🧾️ Download transcript

Summary

When Adam Woodrum's insurance denied a claim for an ER bill, he sent his story to NPR... because he happened to KNOW how to deal with it. And he figured it would be a friendly thing to share what he knew. (Kudos, Adam!)


This story was originally reported by Julie Appleby for our pals at Kaiser Health News, and KHN editor-in-chief Elisabeth Rosenthal weighs in at the end.



Hosted on Acast. See acast.com/privacy for more information.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there, we've been taking a break from full episodes, but here's a mini story and a little

0:04.8

lesson I've been meaning to bring you for a while because when you get a big medical bill,

0:09.1

you are often being yanked into a rough game with super complicated rules and the other players

0:14.0

are these big experienced professionals and they got tons of training and coaches helping them

0:18.7

from the sidelines and often very chummy relationships with the refs. I'm talking about hospitals and

0:24.5

insurance companies and anybody else who's involved with that medical bill and us we're like

0:29.2

wait, what is this game even called? What are the rules? Did I just get fouled? What is going on?

0:35.1

So this story is from the Bill of the Month series that our pals at Kaiser Health News do with NPR.

0:40.5

I help out with a bunch of those, but I do not always share them here because honestly,

0:44.8

a lot of them are more enraging and terrifying and depressing than entertaining and powering and

0:50.3

useful. This one is different because the person who sent this bill to NPR, Adam Woodrum,

0:57.2

he actually knew how this part of the game was played and he wanted our help to share what he

1:02.0

knew. Here's how the story went out on NPR. I'll circle back with you at the end to wrap up the

1:07.0

lesson. One Sunday last July, Adam Woodrum and his wife and their two kids took off on a bike ride

1:14.6

around Carson City, Nevada where they lived. I'd mapped out kind of a 10 mile route and we were

1:18.7

just going to kind of make a loop of the city. But a couple miles in, their nine-year-old son

1:22.9

hid a snack. We were navigating through some big tree planters and his hand of our caught and

1:29.1

it just almost instantaneously. He was on the ground crying bleeding and I'm no doctor, but you

1:34.5

know right away you can tell that this is a stitches situation. At the ER, they actually had to put

1:39.3

the poor kid under. He was cut in sort of a personal area. Just to say that. A few weeks later,

1:45.5

Adam's insurance company writes him, the total charges are 19,000 and they say you are on the hook

1:52.0

for all of it. It's just ridiculous. And in the fine print, it said, we're denying this claim,

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from An Arm and a Leg, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of An Arm and a Leg and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.