People do not like to be turned down.

When somebody comes to you and wants to patronize your business and you find that they are not

a good fit for you for whatever reason, that's not a good feeling for them. They can take it personally,

you have to ensure that you're firm, but you also have to be compassionate that people have feelings.

This isn't necessarily just about the transaction of vetting a customer and a project.

People don't like to be turned down.

Oh, look at this, I'm recording.

I didn't realize I was recording, but being that I am, let's get right to it.

Welcome to another episode of The One and Only, Midweek, minor craftsmen.

Podcast blog, world-renown.

Thanks everyone for spending whatever day of the week it is with you and hopping on here and

listening to my ranting and raving and rambling's.

Before we get going too far in this one, I'm gonna, well first off, the girls had dentist appointments

this morning, which Rachel luckily took them to because I had a bunch of random stuff on my podcast modern craftsman paperwork consultation days which

are known as Tuesdays but she came home with a nice Starbucks coffee for me.

So I'm pretty pumped about that.

I don't always, we usually make coffee at home. I probably have heard me talk about that

before but I do like Starbucks coffee I'm not a huge wah-wah or convenience store

or even Dunkin. Small coffee shops can be hitter mess, but I do like

Starbucks coffee. It's good. It's always consistent. It's the spot.

So thanks to Rach for grabbing me a coffee.

She put her Starbucks app on my phone,

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