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Manager Tools

Measuring Feedback Chapter 2 Overweight Top Performers - Part 1

Manager Tools

Mike Auzenne

Feedback, Strategy, Careers, Coaching, Management, Skills, How-to, Development, Advice, Business, Leadership

4.61.4K Ratings

🗓️ 12 May 2013

⏱️ 26 minutes

🧾️ Download transcript

Summary

This guidance recommends giving more positive (and then negative) feedback to a manager’s top performers, rather than trying to spread feedback out equally.

Transcript

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0:00.0

Welcome to Manager Tools.

0:02.0

Today's topic, measuring feedback, chapter 2,

0:05.0

Overweight top performers.

0:07.0

Part 1.

0:08.0

Here we go.

0:09.0

I assume we're not saying here that all your top performers are overweight I just I just I just

0:14.4

oh come on we have a rule don't start a don't start a cast with a really bad

0:21.3

joke in our first guidance for managers about measuring

0:26.2

feedback, we recommended just counting the amount of feedback you give irrespective

0:32.4

of who you were giving it to.

0:34.0

Years ago we had recommended managers try to spread their feedback out overall their directs

0:38.3

kind of equally, but it really didn't work.

0:41.1

No, it didn't.. Yeah managers had to think who

0:44.0

to whom have I given feedback and so on should I give feedback to this person

0:47.8

right now or should I wait and give it to somebody else and and that's just too many

0:51.6

questions to ask. But once you've started to get the hang of using

0:56.2

of using the feedback tool, a little more thinking. And of course, the whole point of the feedback

1:01.2

tool, it's written in a way that you can

1:02.6

memorize it so that you don't have to think about the delivery and if you're not

1:07.4

thinking about the delivery a little more thinking about how you're doing with this new business process feedback to your directs

1:15.8

probably won't get in your way. So we have three bits of guidance today.

1:20.8

First of all, we want to reiterate that any kind of more is better initially when you're

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