MBA939 How to Deal With Evil Customers

The $100 MBA Show

Omar Zenhom

Careers, Entrepreneurship, Business, Marketing

4.9 • 1.2K Ratings

🗓️ 13 February 2018

⏱️ 16 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

No, they’re not always right. Some customers are wrong. Some customers do not have valid complaints, or problems that your business can solve. Some customers do not seek solutions, but aim to cause problems. Some customers have issues that have nothing to do with you, but that — if you allow it — can become your problem. Some customers, to put it plainly, are jerks. Just because someone pays you does not entitle them to abuse you. So how can you deal with straight-up evil customers? Today, we discuss practical, sensible ways to handle the worst of the worst, the ones who simply aren’t worth whatever revenue they’re providing. With calm, dignity, and grace, you can refuse to feed the impulse that drives strangers to drive you crazy. Learn how to deal. Click Play!

Transcript

Click on a timestamp to play from that location

0:00.0	Heyo! Welcome to the 100 R. M. B. Show the business podcast that knows your time is valuable.
0:15.0	That's why we try to get you the best business lessons in 10 minutes every single day
0:20.1	with our daily 10 minute business lessons for the real world.
0:23.4	I'm your host, your coach, your teacher Omar, and home.
0:26.8	I'm also the co-founder of the $100 MBA, a complete business training and community
0:31.6	online over at 100 MBA.net.
0:35.9	If you are just getting started, if you want to make sure you nail your business idea,
0:40.2	make sure you're actually creating something that people want to buy.
0:43.0	Then you need to check out our complete course on idea validation.
0:47.0	This is a seven-part course with a workbook to make sure you nail your business idea, feature, price, whatever it is.
0:55.0	And this in-depth course is absolutely free.
0:59.0	Enroll at no charge over at 100 MBA.net.
1:04.2	In today's episode you will learn
1:06.5	how to deal with evil customers.
1:08.9	There are people out there that simply don't want to see you win.
1:13.0	These people can be downright nasty, belligerent, even abusive.
1:18.4	And we're not talking about competitors,
1:19.8	we're talking about customers.
1:21.6	People that actually buy your product. What's up with that? How do you
1:25.6	deal with these people? What the good news is that you have options and we're going to
1:29.9	explore those options today. This is going to happen to you as you grow as you start
1:34.7	building your business if it hasn't happened already. You're going to get customers that
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Omar Zenhom, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Omar Zenhom and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.