Heyo! Welcome to the $100 NBA show bringing you the best in the game to teach you the best of business

You're listening to the hundred on NBA show daily 10 minute business lessons for the real world

I'm your host your your coach, your teacher Omar

then home. I'm also the co-founder of the $100 MBA, a complete business

training and community online over at 100MBA.net.

Today's episode is a guest teacher episode.

On our guest teacher episodes,

I bring in an expert to teach their area of expertise.

Today we have Stephen Pretty,

who is the founder of Sublee.co, a great tool if you want to start

a subscription box business.

And today Stephen's going to teach you how to stop losing customers and lower churn.

Churn can be the bane of your business's existence.

This is how many customers are leaving your doors.

Getting the customer takes a lot of effort. You got to keep them on. This is obviously true if you have a subscription-based business or a SAS business. But even if you don't, you want to make sure that customers stay customers continue to buy.

Stephan is going to break down some great ways to make sure your customers stay customers.

This is going to be a great one, let's get into it. Let's get down to business.

Today's episode of the $100 R.M.A. Show is supported by Earth Class Mail.

Earth Class Mail can hook you up with a swanky business address and everything

that gets sent there gets scanned and uploaded to your account in the cloud. Super awesome.

No more using your home address. Customers might show up to your door.

Get started with a free month go to Earthclassmail.com slash MBA month.

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