Heyo! Welcome to the $100 R&BH show whether you're crunching numbers or doing app crunches.

We're here for you every single day with our daily 10 minute business lessons for the real world.

I'm your host, your coach, your teacher, Omar Zenholm.

I'm also the co-founder of the $100 MBA, a complete business training, and community online.

It's also a great place to get started with some really awesome free resources.

Check out our free guides over at 100MBA.net slash guides.

Learn how to put together a business plan in under an hour,

how to put together an online course, the important aspects

of your business website, all those guides are free and more. So go ahead and check them out

at 100MBA.net slash guides. In today's episode, we're going to be teaching customer onboarding 101.

We're going to explain exactly what does customer onboarding mean?

What does it entail? What does your customer experience once they've purchased a product from you?

This is extremely, extremely important regardless of what you're selling, whether it's a product, a service, an informational program,

a software, what your customers experience when they first purchase, however walk through

your product or service, is their first impression of you. It confirms or denies they made the right

decision by purchasing from you. It also ensures that they're successful with your product or

service. We're going to get into all the details and more in

today's lesson so let's get down to business.

Today's episode of the $100 MBA show is sponsored by Hosted

Gator, our hosting provider of choice for $100 MBA and Webinar Ninja.

We love them because their support is rock solid 24-7 live support via phone, chat, and email

they can set you up with your website, your domain name, your design services, your marketing

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